Sr Director, Laboratory Systems Administration
Primary Location Walnut Creek, California
Worker Location Flexible
Job Number 1346192 Date posted 04/01/2025
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Description:
Essential Responsibilities:
Please note, this position will require reporting to the Berkeley laboratory office at least 3 days per week (including Mondays). The other 2 days in office may be decided by incumbent and the remaining days may be worked from remote.
Technical Summary:
This individual has bottom-line responsibility for RILIS, a complex, region-wide integrated wide area network, and the largest clinical laboratory system of its type in the world. The complexity of the system and the coordination of the resources necessary to support RILIS make this position essential. The position has both regional and inter-regional responsibilities.
Job Summary:
This Sr. Director level position oversees the operation of multiple units and departments by identifying customer and operational needs and directs the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). This role also directs the team providing all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. In addition, this position provides overall direction for the implementation of planned hardware and software changes into production environments and oversees application-oriented administration and technical support for production and complex performance tuning and optimization activities, disaster recovery planning, testing, support, and activation activities.
Essential Responsibilities:
- Directs the operations of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy.
- Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and developing high potential employees for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations align with and drive business objectives and results.
- Directs the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security).
- Directs team in providing all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues.
- Builds a network of partnerships with technical and project teams to resolve system problems and application-specific issues.
- Ensures adherence to and provides thought leadership for the modification of change management processes.
- Provides overall direction for the implementation of planned hardware and software changes into production environments.
- Oversees application-oriented administration and technical support for production and non- production environments
- Directs the coordination of timelines to ensure the delivery of appropriate, sustainable, and prompt solutions.
- Oversees the maintenance, modification, and documentation of complex and advanced applications.
- Oversees the development of guidelines to prevent and/or resolve recurring problems.
- Develops and improves programs to prioritize incident resolution.
- Oversees system configuration.
- Oversees the evaluation of new application packages and identification of anticipated systems requirements for planning purposes.
- Oversees communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
- Oversees the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces.
- Directs the installation, upgrade, or decommissioning of designated systems, products, and infrastructure.
- Directs complex performance tuning and optimization activities.
- Oversees user accounts, network or system rights, and access to systems and equipment, and updates policies, as necessary.
- Directs disaster recovery planning, testing, support, and activation activities.
- Directs the development of requirements, selection of vendors, and installation of systems.
Minimum Qualifications:
- Minimum six (6) years supervisory experience.
- Minimum four (4) years managing operating budgets and/or project financials.
- Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum twelve (12) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Additional Requirements:
Preferred Qualifications:
- Five (5) years system administration experience.
- Four (4) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)
Primary Location: California,Walnut Creek,501 Lennon Lane
Additional Locations:
Berkeley Regional Lab - 1725, 1725 Eastshore Hwy., Berkeley,California, 94710 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 08:01 AM Working Hours End: 05:01 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Director/Senior Director Specialty: Systems Administration Department: Berkeley Regional Lab - 1701 - Proj Mgmt-Rilis Project - 0206 Pay Range: $209800 - $271480 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 20 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Berkeley Regional Lab - 1725, 1725 Eastshore Hwy., Berkeley,California, 94710 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 08:01 AM Working Hours End: 05:01 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Director/Senior Director Specialty: Systems Administration Department: Berkeley Regional Lab - 1701 - Proj Mgmt-Rilis Project - 0206 Pay Range: $209800 - $271480 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 20 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
