Surgery Scheduling Clerk
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Under direct supervision, schedules patients for surgery. Duties include but are not limited to: preparing pre-operative forms, scheduling pre-operative exam(s), scheduling surgery (inpatient and outpatient) admissions, preparing various statistical reports, and coordinates the scheduling of courtesy surgeons.
- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Processes and/or schedules all surgery scheduling requests. Coordinates and schedules all pre-operative appointments. Collects surgical service statistics. Monitors surgical service block utilization. Interacts with and assists patients and family members, in person and telephonically in answering questions and in scheduling surgeries and ancillary activities, including but not limited to preoperative exams, tests and completion of required forms. Assume other activities and responsibilities from time to time as directed.
Two- (2) years-previous medical office or clinic experience scheduling patients for pre-surgery work ups and/or surgery appointments. Typing 25 wpm or as required by facility. Knowledge of and experience with pre-operative test requests and screening procedures. Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.
- Completion of a Medical Terminology course offered by an accredited educational institution.
- N/A
- Surgery Scheduling Experience preferred,
- Bilingual - Spanish speaking preferred
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: