Physician Scheduling Clerk
Primary Location West Covina, California
Worker Location Flexible
Job Number 1326144 Date posted 12/24/2024
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Description:
No information available at this time.
Job Summary:
No information available at this time.
Essential Responsibilities:
- Ensures the consistent and efficient operation of the medical office schedules, hospital call rotation, and special procedure and/or operating room assignments for primary care departments (Family Proactive, Pediatrics, OB/GYN, Internal Medicine, Allergy and dermatology) at 10+ locations throughout the service area.
- Coordinates the departmental physician and physician-extender schedules.
- Initiates and prepares and implements the monthly provider schedules for various departments.
- Enters data into the regional CARE System program.
- Distributes the provider master schedules to providers, medical office administration and ancillary support services (i.e. Surgery Scheduling) in a timely manner.
- Coordinates all departmental master schedule changes.
- Solely responsible for ensuring accurate, complete and timely schedules, subject to the approval of the Module Coordinators and/or Chiefs of Service.
- Bi-monthly, will compute all worked hours and non-worked physician hours (AT/ET).
- Responsible for compiling each physicians bi-monthly payroll.
- Completes a Regional Positive Time Report for each physician.
- Data input of vital physician payroll data into the Regional Physician Pay roll System.
- Administrative Duties: Coordinates physician and physician -extenders monthly medical office schedule, hospital call rotation, special procedure and/or operating room assignments that meets both the patient and provider access needs.
- Makes appropriate schedule changes for medical office, hospital call rotation, special procedure and/or operating room, keeping appointment levels at their optimum.
- Develops a check and balance system to ensure schedule changes are made correctly and that those departments affected by these changes are notified immediately.
- Monitors and follows up with all schedule changes assigned to appointment personnel.
- Maintains and balances an equitable call schedule within the department.
- Prepares and maintains holiday call schedules for physicians, making all calls equitable in rotation.
- Adheres to area and departmental Policies and Procedures and still keep all aspects of the schedules functioning smoothly.
- Coordinates and develops, along with the chief of each department, provider master schedules 3 months prior to activating those schedules in Regional CARE system.
- Ensures that the Physician Scheduling Policy and Procedures are followed when developing and maintaining provider profiles.
- Confirms physician time against master Schedules and actual CARE appointments schedules.
- Accurately records all physician payroll information on the Regional Positive Time Reports.
- Accurately reports all direct and indirect physician hours via the regional payroll system.
- Independently prepares and maintains physician and physician-extender medical office schedules, hospital call rotation, and special procedure and/or operating room assignments for multiple providers; distributes schedules according to established procedures.
- Implements and expedites all physician and physician-extenders schedule changes and coordinates absences such as VL, SL, and/or requests for time off, to ensure adequate coverage for all medical areas.
- Follows up with appointment personnel to ensure that all schedule changes were completed in a timely and accurate manner.
- Notifies appropriate medical office and hospital personnel when schedule changes occur.
- Enters and/or oversees the entry of provider master schedules into Regional CARE System and updates data as required by Physician Scheduling and Procedures.
- Ensures that physicians and physician-extenders arrange for their own medical office and hospital call coverage in the event of their absence, according to the departmental policies and procedures.
- Develops physician and physician-extender profiles (schedules) for new providers following departmental policies and procedures as established by the Chief of Service.
- Computes physician worked on non-worked hours onto Positive Time Reports according to established policy and procedures.
- Prepares and distributes physicians copy of Positive Time Reports bi-monthly.
- Monitors and controls physician overtime; obtains appropriate authorizations for call backs; ensure providers appropriate use of indirect not-worked time and indirect worked time.
- Enters physician payroll information into the Regional Payroll System.
- Reviews and maintains personal data listings of per diems physician to ensure accuracy of telephone numbers and addresses.
- Conducts orientation with new providers, to acquaint him/her with Physician Scheduling role and responsibilities.
- Establishes and maintains appropriate department files and records.
- Will ensure accuracy and confidentiality of all records.
- Collects, prepares and distributes statistical data as required.
- Composes and types interoffice memorandums, as required.
- Perform other duties as required.
Basic Qualifications:
Experience
- Minimum of two (2) years recent direct experience with demonstrates computer literacy.
- Minimum two (2) years recent experience on a computerized appointment system or equivalent experience.
Education
- N/A.
License, Certification, Registration
- N/A
Additional Requirements:
- Ability to understand and communicate effectively and diplomatically with all levels of personnel.
- Adaptability to constant schedule changes and modification of the providers schedules.
- Ability to perform multiple tasks in a heavy workload environment.
- Master scheduling experience.
- Physician payroll experience.
- Ability to meet scheduling deadlines.
- General knowledge of organizational procedures and the ability to apply them to various situations.
Preferred Qualifications:
- N/A.
Notes:
- Must be computer literate.
- Excel skills and HC scheduling experience, Ability to multitask and detail oriented.
- This is an on call position, days and hours may vary.
- Supports multiple depts.
- Work may be remote or in person.
- Rotating weekends Sat & Sun.
- Hours may vary based on needs.
Primary Location: California,West Covina,West Covina Pkwy. Mental Health
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 06:30 AM
Working Hours End: 05:00 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Individual Contributor
Department: West Covina Mental Health - Medical Office Administration - 0806
Pay Range: $29.08 - $32.21 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 10 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home.
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
