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Supervisor Medical Records; Maui Health

Primary Location Wailuku, Hawaii Worker Location Onsite Job Number 1304642 Date posted 09/03/2024
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Description:
Job Summary:

Supervises and oversees duties and activities in the Health Information Management (HIM) involved in the electronic medical record (EMR), and paper record.  Daily operations may include record processing (prep, scan, quality review, index) physicians deficiency analysis, data integrity, transcription, and management of Master Patient Index (MPI).  Coordinates and educates staff regarding standardization of business practices throughout Region. Implements organizational policies and recommends changes as needed. Supervises assigned staff. This position is responsible for complete management of the HIM Department in the absence of the HIM Manager.

Essential Responsibilities:


  • Plans, analyzes, coordinates, controls, and supervises all activities of chart management, medical.

  • Transcription services, and Patient ID staff related to release of health information processes.

  • Coordinates functions and needs of clinicians, ancillary departments, and other organizational units to facilitate chart management.

  • Directs workflow to ensure timely transcribed health information and timely chart management processes for clinicians and other staff.

  • Provide guidance and coordination for the process of implementing and running a document imaging operation to ensure chart availability for continuation of optimum patient care.

  • Responsible for working to reduce/eliminate MPI duplication and guides PID staff to perform merges/unmerges working with the clinical and ancillary staff.

  • Educates personnel and serves as liaison to Health Information Management with other organization units within Region concerning chart management and medical reports.

  • Develops, implements, and monitors tracking system for chart management and documentation.

  • Administers process for receiving, tracking, investigating, and resolving complaints concerning chart management and documentation.

  • Plans, develops, and conducts training to orient physicians and staff on policies, procedures and methods of appropriate chart management, documentation and dictation of patients health information.

  • Acts as chart management, dictation and transcription resource to peripheral clinics and departments.

  • Other duties assigned by the HIM Manager.

  • Serves as system administrator for all dictation/transcription systems, mainframe and PC applications. Analyzes problems and formulates solutions with providers, department managers, and other related personnel and outside vendors. Maintains systems operations at maximum performance with assistance from Information Services and Telecommunications experts and vendors. Participates in testing upgrades and systems implementations with Information Services and Telecommunications experts and vendors. Evaluates new technology in dictation/transcription systems. Recommends procurement as deemed appropriate to enhance department service levels. Arranges for maintenance contracts on equipment as necessary. Interacts with vendors seeking competitive prices and equipment for department. Ensures consistency of medical transcription, chart management and documentation and confidentiality policies, procedures and documents with KP policies, statutes, accreditation guidelines and professional ethics.

  • Develops and implements plans/projects to improve operational efficiency and effectiveness. Monitors and reports status and progress to manager. Researches and analyzes data to troubleshoot problems in areas of efficiency and productivity. Develops and implements solutions; reports to management. Performs initial and periodic risk assessments. Conducts related ongoing compliance monitoring activities in coordination with compliance and operational assessment functions

  • Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.

  • Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.
Basic Qualifications:
Experience


  • Minimum one (1) year of experience in medical transcription experience and chart management experience.

Education

  • Associates Degree in health-related field.
License, Certification, Registration
  • Registered Health Information Administrator within 12 months of hire from American Health Information Management Association OR Registered Health Information Technician within 12 months of hire from American Health Information Management Association
Additional Requirements:

  • Some knowledge of automated dictation and transcription systems and chart management.
  • Demonstrated knowledge of and skill in an electronic medical records system.
  • Demonstrated knowledge of and skill in project management, problem solving, oral communication, written communication.
  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
Preferred Qualifications:

  • Experience in a Medical Transcription setting that included participation in quality control/improvement activities.
  • Supervisory/lead or project management experience.
  • Bachelors degree in Health Information Management, or a related field OR four (4) years of experience in a directly related field.
Primary Location: Hawaii,Wailuku,Maui Memorial - Wailuku Tower Scheduled Weekly Hours: 40 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 07:30 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-MHS-01|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: MAUI MEMORIAL MEDICAL CENTER - HealthInforMgmt Administratn - 3601 Pay Range: $67200 - $79000 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 15 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest