Senior Trainer - KPHC - Maui Health
Primary Location Wailuku, Hawaii
Worker Location Onsite
Job Number 1313681 Date posted 10/11/2024
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Description:
Job Summary:
Plans, organizes, coordinates and provides classroom training, on-site training and support to automated medical records system users, including ancillary users and new hires. Serves as electronic medical record (EMR) system expert. Partners with project leads to ensure integration of EMR information into training and support activities. Develops and oversees production of training materials, tools and curriculum, customizing where appropriate. Builds and maintains training environment and develops trainers as coaches and applications experts. Consults with vendors to customize training products and services as needed.
Essential Responsibilities:
- Serves as EMR expert regarding functionality, usage, clinical workflow, ancillary, and content topics. Partners with project leads to ensure integration of automated medical record system information into training and support activities. Builds and maintains training environment to support ongoing operational training needs.
- Plans, organizes, coordinates and conducts EMR training. Assures dissemination of accurate information through presentations. Coaches other training team members.
- Provides support and coaching to EMR users during go-live period. Develops EME trainers as coaches and resources.
- Partners with National and other regional KP HealthConnect training teams to develop EMR training materials. Develops and oversees production of customized local training materials and curriculum and new hire training. Updates materials as needed to incorporate system upgrades, learnings, etc.
- Evaluates all EMR training/support activities, programs and materials.
- Partners with deployment coordinator and site leadership to develop training and support plan/schedule for each site.
- Develops other EMR as applications experts.
- Assesses results of user readiness surveys. Provides tools, information and training where indicated to enhance user readiness for EMR implementation.
- Researches and remains abreast of new concepts, theories of learning and behaviors, as it relates to technology and training. Evaluates learning methods, curricula, materials and learning aids to determine applicability/usefulness for organization. Assists with negotiating and/or coordinating with internal and external training/development resources to utilize available services in developing programs. Consults with vendors to customize training products and services. Maintains vendor relationships.
- Collaborates with colleagues in other Kaiser Regions/Divisions to keep current regarding skills-building programs and to borrow/share such programs as appropriate.
Basic Qualifications:
Experience
- Minimum three (3) years of professional training experience with some experience in curriculum development, OR five (5) years of professional/technical experience in healthcare involving clinical workflow/operations or clinical systems support.
Education
- Bachelors degree in organizational behavior, human resources development, education, related field OR four (4) years of experience in a directly related field. Coursework certification in one or more applications by Epic Systems Corporation (must obtain within one year of hire, attainment validated by Epic Systems Corporation).
License, Certification, Registration
- N/A
Additional Requirements:
- Demonstrated ability to present effectively, and to design and write curriculum.
- Ability to deal effectively with people at all levels of organization, including senior management and physicians.
- Demonstrated knowledge of and skill in customer service, creativity/innovation, group presentations, influence, interpersonal relations, oral communication, written communication, organizational skills, team player, independent working, results orientation, problem solving, group process facilitation, influence, systems thinking, team building, negotiation, adaptability, coaching, mentoring, modeling and recognition.
- Demonstrated knowledge of and skill in word processing, multimedia presentations, spreadsheet and database PC applications.
Preferred Qualifications:
- Technical training experience.
- Familiarity with web applications.
- Masters degree.
- Post high school coursework in curriculum design, public speaking and psychology or related area.
Primary Location: Hawaii,Wailuku,Maui Memorial - Wailuku Tower
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-MHS-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: MAUI MEMORIAL MEDICAL CENTER - Othr Rgnl-Regl IT Central Svcs - 3601
Pay Range: $78000 - $91700 / year
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
