Business Operations Supervisor - Maui Health
Primary Location Wailuku, Hawaii
Worker Location Flexible
Job Number 1302529 Date posted 08/22/2024
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Description:
Essential Responsibilities:
Job Summary:
Directs and coordinates business operations services. Functions as a patient advocate. Participates in and collaborates on Region-wide activities relating to areas of responsibility. Supervises assigned staff.
Essential Responsibilities:
- Plans, coordinates, directs, and supervises activities of assigned business operations area.
- Delegates, monitors, and evaluates activities of assigned staff to ensure accuracy and efficiency of business operations.
- Works with appropriate leadership to develop and implement business operations process changes.
- Provides information for and coordinates special projects/activities within area.
- Promotes and supports business operations processes, programs, and methods to enhance quality of service.
- Assists in developing effective and appropriate use of process improvement tools to ensure efficient, productive, quality workflow and environment.
- Establishes effective, collaborative working relationships with leadership.
- Facilitates and collaborates toward improvement and problem resolution.
- Implements work plans and strategies to increase efficiencies.
- Coordinates and facilitates monthly department meetings.
- Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.
- Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.
Basic Qualifications:
Experience
- Minimum two (2) years of appointment, cashiering, or business office related experience.
Education
- Bachelors degree in business administration, related field, or four (4) years experience in a directly related field.
License, Certification, Registration
- N/A
Additional Requirements:
- Demonstrated knowledge of business operations and organizational practices and procedures.
- Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, creativity, innovation, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, quality management, results orientation, systems thinking, team building, teamwork, and written communication.
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
Preferred Qualifications:
- Minimum one (1) year clerical operations supervisor experience in a healthcare industry.
- Supervisory/lead or project management experience.
Primary Location: Hawaii,Wailuku,Maui Memorial - Kahului Tower
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 12:01 AM
Working Hours End: 11:59 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-MHS-01|NUE|Non Union Employee
Job Level: Team Leader/Supervisor
Department: MAUI MEMORIAL MEDICAL CENTER - Admitting - 3601
Pay Range: $64000 - $75200 / year
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 25 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home.
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
