Medical Assistant, Optometry - Call In/On Call
Vancouver, WashingtonSuccess means that you demonstrate KPs Service Commitment of Respect me, Know me, and Guide me. The Medical Assistants prepare patients and exam rooms for care, assist clinicians with procedures, coordinate communications between clinicians and patients, and facilitate completion of preventative care. Our Medical Assistants are motivated by patient interactions, and are fully engaged in caring for the patient's total health.
- Job Type: Call-in/On-Call
- Job Level: Individual Contributor
- Travel: Yes, 100 % of the Time
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Success Profile
These are the traits of the most successful members of our Medical Assistant team.
- Adaptable
- Collaborative
- Organized
- Proactive
- Problem-solver
- Results-driven
Our Culture
Medical Assistants are an integral component of our care teams. The culture is connected, supportive, encouraging, and collaborative. They support both the patients and the care teams. Medical Assistants connect everything together for the patient, delivering care and service, as well as support and compassion. They also support the operations of our care teams by ensuring that all the behind-the-scenes processes are taken care of so that our clinic can run smoothly.
Medical Assistant, Optometry - Call In/On Call
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To assist and support doctors of optometry in a collaborative relationship to provide patients with optimum levels of general optometric care. Under the direct supervision of the doctor, will provide technical and support assistance to improve the efficacy and efficiency of the doctors of optometry.
- Accurately record patients medical and visual history, review and prepare other clinical information (PST, Medicare refresh, etc.) for doctor(s). Take and record patient vitals when indicated in EMR. Perform appropriate pre-testing, such as but not limited to assessing gross visual skills, extraocular muscle action and pupillary reflexes. Perform OCT, Visual Fields and Diabetic Photos. Maintain accurate records and reports as instructed by the doctor. Instill eye-drops when ordered by the doctor. Assist in therapeutic procedures such as foreign body removal.
- Receive and process phone calls and other patient communication, from patients, assess the nature of the situation and manage triage accordingly. Manage all aspects of doctor(s) schedule, including booking appointments.
- Maintain diagnostic and therapeutic instruments and equipment to insure that they are clean and accurate. Assess condition of instruments and arrange for repair and/or recalibration as necessary. Maintain instruments and medications for ophthalmic therapeutics; insure that instruments and medications are available and sterile.
- Respond to patient concerns and resolve or forward them to the proper person or area for resolution.
- Coordinate patient optometric care with optical dispensing, membership services, family practice, ophthalmology, pharmacy and other KP departments and services.
- Follow all KP policies, procedures, and behavior guidelines and standards for the treatment of members and confidentiality of their care. Perform other duties as assigned.
- Minimum one (1) year back office clinical experience directly supporting a medical provider OR completion of an accredited clinical assistant program (I.E. MAs, CNAs, LPN,s Dental Assistants, and Patient Care Techs), AND the willingness to participate in on the job training in KPs Optometry training program.
- High School Diploma or General Education Development (GED) required.
- Paraoptometric Technician Certificate within 24 months of hire from American Optometric Association OR Paraoptometric Assistant Certificate within 24 months of hire from American Optometric Association OR Ophthalmic Assistant Certificate within 24 months of hire from The Joint Commission on Allied Health Personel in Opthomology OR Ophthalmic Technician Certificate within 24 months of hire from The Joint Commission on Allied Health Personel in Opthomology
- Registered Medical Assistant (Washington) within 2 months of hire
- Demonstrated experience and competence with ophthalmic instruments, including: auto-refractor, auto-lensometer, non-contact tonometer, Titmus vision tester, Snellen chart, visual acuity projector, and visual field testing equipment.
- Demonstrated proficiency in use of instruments and equipment for preliminary testing, ancillary testing and in the application of eye-drops.
- Excellent interpersonal and communication skills.
- Ability to function effectively in a professional environment within a managed practice organization. Familiarity with optometric and optical terminology.
- Familiarity with optometric instruments and equipment.
- Two (2) years of previous experience in optometric or other ophthalmic practice.
- Basic knowledge of Kaiser Permanente policies, procedures and philosophy and culture.
- Thorough knowledge of basic science and optics, familiarity with optometric and/or ophthalmic procedures related to preliminary testing.
- Basic knowledge of instillation of optometric diagnostic and therapeutic pharmaceuticals as applied to the practice of optometry.
- Working knowledge of HealthConnect.
Notes:
- Additional Locations: Longview, Orchards, Interstate, Rockwood, Clackamas, Beaverton, Sunset, Tanasbourne, North Lancaster
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
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Medical, Vision, & Dental
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Retirement Plans
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Educational Opportunities & Tuition Reimbursement
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Career Growth & Development
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Generous Incentives, Awards, & Recognition
More About Kaiser Permanente
What Our People Say
Theresa
Medical Assistant
“Taking care of a person’s total health is important at Kaiser Permanente. We offer an amazing benefits package for employees, and I value being able to have a direct impact on my patients’ well-being in my role as a Medical Assistant.”
Dana
Medical Assistant
“Becoming a Medical Assistant was one of the best career choices of my life. At Kaiser Permanente, I get to make a difference in the lives of others every day by sharing my passion for health care. The work of a Medical Assistant is demanding and rewarding at the same time!”
Daniel
Medical Assistant
“As someone who is passionate about helping people, I am glad I became a Medical Assistant. I finally feel like I can truly help people in a meaningful way. Kaiser Permanente gives me the opportunity to truly help people and I can tell that I am making a significant difference in their lives.”
Medical Assistant Careers
Medical Assistants (MAs) are the backbone of our care teams and play a critical role in delivering an exceptional patient care experience. As an Medical Assistant at Kaiser Permanente, you will be part of a world-class care team working with outstanding Nurses, Physicians, Physician Assistants, and Nurse Practitioners to provide the best care possible.
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