Service Director Home Health Hospice (RN preferred)
Vallejo, CaliforniaOur nurse leaders maintain a strong commitment to the highest standards of professional nursing practice and to sustain a culture of excellence. You will encourage your teams to use evidence-based practice to deliver high-quality patient care, contribute to research, and spread innovation beyond Kaiser Permanente. Backed by the resources of one of the nation’s largest health care providers, you’ll motivate and inspire your team to achieve goals, value individual contributions, and celebrate accomplishments in meaningful ways while realizing your own potential as a leader.
- Job Type: Full-time
- Job Level: Director/Senior Director
- Travel: Yes, 15 % of the Time
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Adaptable
- Collaborative
- Compassionate
- Leadership
- Problem-Solver
- Results-Oriented
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive.
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Medical, Vision & Dental
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Retirement Plans
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Tuition Reimbursement
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Tuition Reimbursement
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Supportive Team & Resources
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Career Growth & Development
Our Culture
Our Nurse Leaders cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. Together, we pursue lifelong learning in the belief that it expands our knowledge so we can better serve our patients. We participate in research to inform our evidence-based care. Our nurses reflect the rich diversity of our members and communities, and provide culturally responsive and competent care that promotes the understanding of our members’ needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.
What Our People Are Saying
Ghada, PhD, RN, NEA-BC, CENP
SCAL Regional Director
Patient Care Services
“So proud to be a Kaiser Permanente nurse leader. Despite all the challenges we experienced with the pandemic, we remained true to our mission to provide safe, quality care to our patients and members, and continue to encourage our employees to grow and develop professionally. I have completed my Doctor of Philosophy in Nursing and lead with an exceptional team. There are boundless opportunities here.”
Gertrude, RN, BSN, MSA
Administrative Service Director
Nursing Administration
“Kaiser Permanente has a mission of providing affordable health care not just for our members, but also the community — which is a passion of mine. I consider myself very fortunate to work for an organization that values their employees. As a nurse leader, I LOVE what I do! We provide endless possibilities for growth and professional development.”
Michele, JD, MBA, RN
Director
Nursing Professional Development and
Simulation/Magnet Journey
“Kaiser Permanente provides its nurse leaders with opportunities to innovate and thrive in an evidence-based practice that’s advancing the science of nursing and embracing a culture of excellence.”
Philidah, MSN, RN
Sr. Director of Nursing
“It’s a privilege to work for Kaiser Permanente. They support nurses through a variety of learning opportunities, from self-paced learning to leadership courses and stretch assignments. It enables equitable opportunities for professional growth and career advancement.”
Mervin
Assistant Medical Center Administrator
“I’m incredibly grateful for the support I received from Kaiser Permanente. I would not be where I am right now without the mentoring from outstanding leaders, the strong relationships I built with my team, and the partnership with other departments.”
Melissa
Assistant Nurse Manager
“I’m in my first position here, but I’ve already had the opportunity to be part of the Magnet Journey, quality and safety committees, and co-chair Professional Nursing Excellence Council. Kaiser Permanente continues to help me grow through leadership training programs like Activate and stretch assignments.”
Aletha
Department Manager
“Kaiser Permanente has many resources and tools to help us grow professionally. We have courses and financial aid for individuals who choose to advance.I love being a leader because I love to encourage, inspire, and develop my team. I also embrace challenges and enjoy collaborating in projects that positively impact our members.”
Adriana
Department Manager RN
“Kaiser Permanente allows me to focus on preventive health care, which contrasts with my acute care background. I appreciate the preventive care services that we offer our members and the different forms of communication based on personal preference.”
Service Director Home Health Hospice (RN preferred)
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Serves as the Administrator of the Home Health/Hospice Agency. Responsible for multiple medical center facilities and manages the operations of Home Health/Hospice departments across Service Areas. Plans, organizes, directs, evaluates and coordinates Home Health/Hospice programs. Directs the day-to-day operations. Works with KFH and TPMG staff developing strategic plans, providing quality care and cost effective services that are aligned with federal, state, and local regulations.
Essential Responsibilities:
- Collaborates with physicians, Directors, and other health care providers identifying and implementing innovative models and best practices, emphasizing service improvements and cost reduction.
- Directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, customer focused delivery of services and cost effective utilization of necessary services.
- Ensures compliance with administrative, legal and regulatory requirements of the Health Plan contract and governmental and accrediting agencies.
- Develops and enhances unit-based standards as identified by regulatory agencies.
- Develops a service line that achieves a high level of customer satisfaction with emphasis on customer service and highest standards of quality and innovation.
- Assists with planning, development, education, implementation, monitoring, evaluation and revision of Infection Prevention and Control Program goals, standards, and policies and procedures, including meeting applicable regulatory requirements.
- Coordinates multi-disciplinary and interdepartmental efforts to improve performance of infection prevention and control programs and services.
- Maintains on-going communications and cooperative relationships with medical center committees and external agencies, including but not limited to Infection Prevention and Control leadership.
- Participates in epidemiological investigations of significant clusters of infection above established standards as directed by the Infection Prevention and Control leadership.
- Conducts infection prevention and control surveillance; collates, compiles, analyzes, and presents reports as needed.
- Provides infection prevention and control in-service education for orientation, annually, and the local service/medical center area as needed.
- Utilizes research data to implement clinical changes and the delivery of patient care and member services.
- Manages and resolves human resource, labor relations, employee and department safety and risk management issues.
- Directs the budget and resource allocations.
- Manages the financial performance and identifies and implements strategies to reduce costs and improve quality of care and services.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Secondary Functions:
- On-call coverage at least every 2-3 months.
- Minimum of five (5) years of management experience of which 3 years must be in HHH.
- Bachelors degree in nursing or other related field.
- Driver's License (California)
- Basic Life Support
- Demonstrate knowledge of professional clinical licenses/certifications, The Joint Commission, and other local, state, and federal regulations.
- Knowledge of federal, state and accreditation standards applicable to Home Health/Hospice required.
- Knowledge of governmental and other regulator standards, requirements, and guidelines related to quality improvement.
- Strong working knowledge of ongoing monitoring techniques (including criteria development and statistical analysis); care delivery in home care; total quality management principles, tools and techniques.
- Effective communication, negotiation and leadership skills.
- Demonstrated strong interpersonal communication skills.
- Must be able to work in a Labor/Management Partnership environment.
- Masters degree preferred.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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