Central Service Technician II
Primary Location Tacoma, Washington
Worker Location Onsite
Job Number 1316304 Date posted 10/18/2024
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
Please submit your accommodation request and an HR Representative will contact you.
Description:
Under general supervision, this position performs a wide variety of tasks related to inventory, decontamination, inspection, maintenance and assembly, sterilization, and coordinated dispensing of general and specialized surgical devices, reusable instrumentation and equipment.
Job Summary:
Under general supervision, this position performs a wide variety of tasks related to inventory, decontamination, inspection, maintenance and assembly, sterilization, and coordinated dispensing of general and specialized surgical devices, reusable instrumentation and equipment.
Essential Responsibilities:
- Demonstrate knowledge of the KFHPW Mission and the supportive role of the CSR Department and staff in contributing to accomplishment of KFHPWs customer service, clinical and financial goals.
- Identify unsafe conditions/practice.
- Must be familiar with and practice safety, infection control and employee health policies and standards.
- Identify own education needs and complete all mandatory training.
- Participate in error reporting and correction and continuous improvement of system processes and staff and department performance.
- Demonstrate knowledge of patient care areas the instruments and medical devices they use, their collective and individual needs, concerns and expectations. Anticipate provider needs. Compare daily surgery and procedure schedules, provider preferences and instrument inventory and alert case coordinators if additional instrumentation will need to be acquired.
- Provide excellent Customer Service, partnering with, and offering assistance, guidance to internal and external customers, as well as service recovery when theres a complaint. Actively participate in identification of educational needs of individuals, the department and customer staff. Assist new surgeons and surgery staff in their orientation to the instrument inventory, set arrangement and location in the sterile core. Provide assistance to Specialty clinics and providers in determining and accessing needed instruments, standardizing with other providers, reducing new purchases with exchanges of surplus, and optimizing access of a clinics inventory through set up of centralized storage.
- Per established procedures, Infection Control standards and prudent judgment:
- Deliver, pick up and receive reusable instruments and equipment assuring items are complete and handled to prevent damage or loss.
- Disassemble, clean, disinfect and sterilize reusable instruments and medical devices.
- Reassemble, inspect and test all multi-part devices assuring they are complete and will function safely and as expected.
- Assemble, package, process and store medical supplies, instruments and equipment. Distribute reprocessed products.
- Operate department equipment safely. Use and check performance indicators to assure proper function and initiate corrective action if malfunction is identified.
- Perform and document sterilizer cycles, assuring parameters for sterilization are met. Challenge sterilizer performance with chemical and biological indicators. Initiate a recall or stop a process if potentially incomplete or unsafe for patient use.
Basic Qualifications:
Experience
- Minimum one (1) year of experience with C.S., O.R. instrumentation reprocessing or related area.
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- Registered Central Service Technician Certificate within 3 months of hire
Additional Requirements:
- Ability to recognize, initiate and accomplish all departmental work activities with minimal supervision.
- Ability to establish and maintain rapport with co-workers and customers.
- Ability to multi-task and prioritize amid multiple demands for attention.
- Ability to maintain quality and attention to detail within a quick paced environment.
- Knowledge of Infection Control principles, medical terminology and basic anatomy.
- Ability to respond to customer staff and providers requesting product or method of reprocessing. Ability to follow written instructions and communicate clearly and effectively.
- Completion of the Central Service Training course is required by date of hire/transfer.
Preferred Qualifications:
- N/A
Primary Location: Washington,Tacoma,Tacoma Specialty Center
Scheduled Weekly Hours: 40
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 11:00 AM
Working Hours End: 07:30 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: J02|SEIU|SEIU Local 1199 Service Unit
Job Level: Individual Contributor
Department: Tacoma Specialty Center - Sterile Processing - 1130
Pay Range: $23.88 - $34.57 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
