Health Unit Coordinator

The HUC supports the clinical staff in the ED/UC by performing clerical duties and indirect patient care within the ED/UC department. The HUC coordinates clinical testing requirements by coordinating care with ancillary departments. The HUC is essential for maximizing efficient patient flow within the department. The HUC reports to the manager of the ED/UC.

• Coordinates patient care by monitoring, coordinating and communicating patient care orders. Monitors Track board for new orders, coordinates completion of orders with radiology, laboratory, specialty and other departments. Notifies appropriate departments of new orders. Monitors and assures all new orders are completed, coordinates radiology tests and blood draws, places referrals and acknowledges orders when completed. Arrives patients as necessary (ambulance patients) and completes necessary arrival procedure. Manages all paper documents and paper supplies. Coordinates admission to the hospital.


• Displays excellent communication skills. Greets family members presenting at nurses station and provides accurate, courteous information. Answers incoming phone calls. Answers incoming radio calls. Communicates promptly and accurately with providers and clinical staff as required. Maintains patient confidentiality.


• Has a working knowledge of: EPIC, downtime procedures, disaster procedures. Remains calm and efficient in stressful situations.