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Supervisor Administrative Services

Primary Location Santa Clara, California Worker Location Onsite Facility Santa Clara Hospital Job Number 1324261 Date posted 01/14/2025
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Description:
Job Summary:

Supervises and coordinates the daily operations of multiple work units in a multi-functional department. Provides leadership to and reviews the work of more than 10 employees performing a wide variety of multiple, routine to moderately complex administrative support activities.

Essential Responsibilities:


  • Supervises the day-to-day activities in accordance to ensure quality and/or quantity goals are met. Identifies, coordinates and implements projects and/or programs to improve the quality and cost-effectiveness of operations.

  • Ensures projects are completed on schedule following established procedures and schedules. Estimates personnel needs and assigns work to meet completion dates.

  • Reviews department/unit/area performance. Develops operating and customer service procedures. Ensures compliance with department/organization policies/procedures. May perform, especially in staff or professional groups, ongoing operational tasks of organizational units.

  • Supervises, coordinates and provides leadership to and reviews the work of assigned staff. Provides training, coaching, and professional development. Interviews and recommends candidates for employment or termination. Conducts performance evaluations and salary reviews for assigned staff. Resolves grievances.

  • Assists manager with development of short and long-range departmental goals and objectives. Accountable for non-payroll budget expenses. Participates in the budget planning and preparation process of assigned work units to meet the fiscal goals for capital, payroll and non-payroll expenses. Provides support and advice to management.

  • Serves as a liaison between management, other departments, subordinates and/or members. Resolves problems and complaints from client departments, other managers and/or members. Conducts analyses and produces management reports.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience


  • Minimum three (3) years of experience supervising a multi-disciplinary staff of non-exempt and entry level exempt employees.

Education

  • Bachelors degree in business administration OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration
  • N/A
Additional Requirements:

  • Proficient in a variety of software applications.
  • Ability to effectively coordinate multiple projects, use time management skills and independent judgment.
  • Ability to adapt to shifting priorities; team player, tactful and diplomatic.
  • Strong customer service and interpersonal skills required to communicate effectively with all levels of management internal/external.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:

  • Experience with procedures/policies/regulations in a specific functional area.
  • Experience conducting training programs.
  • Experience with budget management.
Primary Location: California,Santa Clara,Santa Clara Hospital Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: Santa Clara Homestead Hospital - Pathology/Lab-Clinical Lab - 0206 Pay Range: $78800 - $101970 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest