Clinical Administrator-Director Behavioral Health Center
Santa Clara, CaliforniaMental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.
- Job Type: Full-time
- Job Level: Director/Senior Director
- Travel: No
Success Profile
These are the traits of the most successful members of our behavioral health team.
- Adaptable
- Compassionate
- Good listener
- Proactive
- Results driven
- Versatile
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
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Medical, Vision & Dental
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Professional Development
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Retirement Plans
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Vacation, Holiday & Sick Leave
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Supportive Teams & Resources
NOTE: Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups. *Offerings vary by location.
Our Culture
We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.
What Our Employees Say
Aaron
Psychiatric Social Worker
“Kaiser Permanente has been an excellent platform for me to grow as a professional. The organization has demonstrated its commitment to the continued growth of its employees through the training it offers and encourages. I’ve always resonated with the organization’s integrated approach to health care, and its recognition of how essential good mental health is to a person’s overall well-being.”
Breeza
Licensed Certified Social Worker
“I would recommend and do recommend working for Kaiser Permanente. It’s a professional, clean, friendly, fast-paced environment and there is a real trust and respect for clinical staff no matter what role we serve. I love feeling valued and heard and am thankful to have found an environment that provides that.”
Janice
Licensed Marriage & Family Therapist
“This is the best place to work because of the commitment to the total health of our members, the work/life balance, the possibilities to use clinical skills in a variety of capacities within the organization and opportunities for personal and professional growth. As employees of Kaiser Permanente, we all have a voice and are encouraged to use it.”
Gabriela
Clinical Program Manager
“At Kaiser Permanente, I have opportunities to learn and work in a professional setting with people who are passionate about patient care. I love my career as a therapist and now as a manager! I really enjoy helping others and learning new interventions and modalities. These ensure my personal and professional growth.”
Laura
Psychotherapist
“Kaiser Permanente is a health care leader who sets trends and makes a difference in industry practices and protocols. I like the extraordinary resources available to do my job, the servant leadership of my manager and director, and the high standard of business and clinical ethics.”
Amie
PsyD, Clinical Psychologist
“We’re an innovative, vision-forward company. While Integrative-Care models are relatively new, we’ve been on the frontlines of building out a high-functioning integrated team for over a decade. Within this model of care, we’re pushed to think out of the box when it comes to patient care, be collaborative, and succeed in a fast-paced environment.”
Carol
PhD, Licensed Certified Social Worker – Clinical
“Kaiser Permanente demonstrates its commitment to their employees’, has a top-notch salary and compensation package, and has a leadership body that is well trained and supportive. As a Clinician and a Manager, I am very impressed with our commitment to quality outcomes. I have truly found a home here and would be honored for Kaiser Permanente to be my last professional stop in my career.”
Michael
PsyD, Licensed Marriage and Family Therapist, Psych Social Worker
“Kaiser Permanente, in my opinion, is a great mix of professional, friendly and fast-paced. They allow me to be who I am and let me have a voice. I love being a therapist and I’m very proud and excited about the Gender Assessments and transgender group work being conducted. I’m helping the LGBT community and making this population feel comfortable throughout their care journey. Kaiser Permanente is a breath of fresh air to me in my work.”
Kashonda
Psychotherapist
“I appreciate how Kaiser Permanente strives to reflect inclusivity and representation throughout the organization. I’m excited about an internal clinic comprised of African American clinicians dedicated to supporting the health needs of the African diaspora. I’m proud to be part of committees that intentionally promote equity, inclusion and diversity. These things combined with the benefits, opportunities and people make Kaiser Permanente a great place to work.”
Clinical Administrator-Director Behavioral Health Center
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Plans, organizes, directs, evaluates and coordinates inpatient-nursing services within a service line. Collaborates with KFHP/H and the Medical Group staff in the development and execution of strategic plans, providing quality care, and managing cost-effective services which are aligned with federal, state, and local regulations. Responsible for achieving the strategic vision for nursing in their assigned areas of accountability. Responsible for the quality of nursing care and services to patients in their assigned areas of responsibility.
Accountable for the following areas dependent upon medical center beds and services offered:
Adult Services: Med Surg, Dialysis, Clinical Dietitian, Critical Care, TCU, RT, ED if applicable. o Maternal Child Health: Labor & Delivery, Pediatrics, PICU, NICU, Maternity, and Normal Newborns (may be combined with Perioperative). Perioperative: OR, PACU, Central Sterile, Ambulatory Surgery Centers (may be combined with MCH). Maintains key Relationships with Clinical and Administrative Director peers, Chiefs of Service, other department directors reporting to Assistant Administrators for clinical and operations, regional PCS, AMGAs, community peers.
- Serves as the supervisor and role model for the whole clinical team and meets regularly with staff to monitor the milieu and the care provided to individual patients. Assures that the facility is in compliance with regulations and directives of the JCAHO, DMH, DHS, and LPS Mental Health laws and with a special focus on ensuring that patient rights are protected at all times. Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care, including non-violent crisis intervention techniques and psychiatric rehabilitation principles when called on to do so.
- Collaborates with CNO and other medical center management in identifying and implementing innovative models and best practices with an emphasis on quality of care, service improvements and cost reduction. With TPMG partner, directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, patient focused delivery of services and cost effective utilization of necessary services. Builds trust with the nursing team through visibility. Coordinates with TPMG to provide for the seamless transition of patients across the continuum of care. Establishes partnerships with facility leadership groups. In collaboration with medical staff and facility leadership ensures a superior care experience and a safe environment with patients and staff.
- Ensures policies, practices, and procedures comply with administrative, legal and regulatory requirements of the Health Plan contract and governmental and accrediting agencies. Provides clinical and professional oversight for areas of accountability. Oversees the development of department standards as identified by regulatory agencies including policies and procedures. Develops services that achieve a high level of customer satisfaction with emphasis on customer service, highest standards of quality and innovation. Maintains a state of continuous regulatory readiness. Manages and resolves human resource, labor relations, employee and department safety and risk management issues. Enhances nursing practice and patient outcomes through the effective use of clinical practice and GRASP committees.
- Assures successful implementation of organizational strategies such as Hospital Efficiency, Work Place Safety, Supply Cost Initiative including OR Back-log, Patient satisfaction.
- Directs the budget and resource allocations for designated departments. Manages the financial performance and identifies and implements strategies to reduce costs and improve quality of care and services.
- Participates in developing the hospitals plan for the recruitment and retention of nursing resources to ensure that a sufficient number of qualified staff members are available to meet the needs of the patients. Utilizes research data to implement clinical changes and the delivery of patient care and member services. Through the hiring, retention, and development of internal staff in areas of accountability, achieves staffing ratios and optimal patient outcomes with minimal dependence on premium pay (overtime and registry/traveler staff). Mentors nursing managers in development of leadership skills, fiscally accountable staffing/scheduling practices, professional development of staff, and outcomes based practice.
- Communicates effectively as hospitals advocate to members of the community, continually seeking ways to improve and promote the public relations objective of the hospital and marketing services.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
- Minimum five (5) years of inpatient psychiatric experience.
- Minimum five (5) years of progressive management experience required.
- Bachelor of Science in Nursing, Social work or other health related field.
- National Provider Identifier required at hire
- Current knowledge of mental health law and of the Joint Commission Standards of inpatient psychiatric treatment is required.
- Skill in supervision of professional and paraprofessional staff, including making assignments and assisting with counseling and evaluations is crucial.
- Knowledge of state and local regulations and APA standards as they relate to client treatment, patient rights and client/patient confidentiality, and other ethical issues.
- Excellent interpersonal communication skills.
- Demonstrated ability to lead and manage through influence and change.
- Demonstrated knowledge of federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Nurse Practice Act, The Joint Commission, and all applicable Medicare and Medi-Cal regulations.
- Must be able to work in a Labor/Management Partnership environment.
- Demonstrated ability to achieve results in a union environment.
- Proven ability to deliver results for meeting organizational objectives.
- Proven ability to work effectively with Labor.
- Must be able to work in a Labor/Management Partnership environment.
- PhD/Psy.D in Psychology from an accredited university or professional school strongly preferred.
- Based upon extent of qualifications, a Masters degree with LCSW certification may be considered.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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