Laboratory Tech Support Services Supervisor
Primary Location San Marcos, California
Worker Location Onsite
Facility San Marcos Hospital
Job Number 1315042 Date posted 10/13/2024
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Description:
Responsible for the supervision and daily operations of the laboratory, coordinating all unit activities and promoting optimal department and individual technical performance of support staff such as Lab Assistants, Lab Aides, Path. Tissue Techs, Autopsy Techs, and Lab Clerks.
Job Summary:
Responsible for the supervision and daily operations of the laboratory, coordinating all unit activities and promoting optimal department and individual technical performance of support staff such as Lab Assistants, Lab Aides, Path. Tissue Techs, Autopsy Techs, and Lab Clerks.
Essential Responsibilities:
- Supervises and ensures the quality, quantity, and reliability of the work performed by all laboratory support staff.
- Optimally schedules and distributes personnel during periods of varying work load.
- Reviews specimens to ensure they are collected and processed according to established time and quality standards.
- Acts as liaison between medical staff and clinical laboratory to clarify orders, obtain missing information, resolve problems, and coordinate the processing of special and routine tests.
- Ensures compliance with federal, state, and local, medical center, and departmental regulations and policies.
- Ensures that work areas are maintained for cleanliness, safety, and aesthetics.
- Provides staff with ongoing training, orientation, evaluation, coaching, and disciplining.
- Fosters teamwork and harmonious relationships within the department.
- Handles and resolves patient and staff concerns in a timely manner.
- Responds to patient care issues to maintain quality of service.
- May oversee the collection and documentation of patient fees.
- Determines the supplies needed for operation of assigned area(s) within the laboratory.
- Maintains a cost effective budget and keeps current with new products and vendors.
- Assists in the coordination and maintenance of the laboratory disaster plan.
- Develops procedures and systems to meet patient care, staff and physician needs.
- Maintains and updates departmental manuals.
- Collects workload data and other statistical data as required.
- Maintain computerized access for all laboratory specimens.
Basic Qualifications:
Experience
- Minimum five (5) years of technical experience in a clinical laboratory.
- Minimum one (1) year of supervisory/leadership experience.
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- Phlebotomy Technician II Certificate (California) OR Medical Laboratory Technician License (California) OR Limited Phlebotomy Technician Certificate (California) OR Phlebotomy Technician I Certificate (California)
Additional Requirements:
- Recent experience (within three years of hire date) in a high-volume clinical laboratory required.
- Knowledge of management theories and principles.
- Knowledge of medical terminology. Strong written and verbal skills required.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Weekend rotation required.
Primary Location: California,San Marcos,San Marcos Hospital
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 12:00 AM
Working Hours End: 11:59 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Entry Level
Department: SAN MARCOS MEDICAL CENTER - Pathology-General - 0806
Pay Range: $79000 - $102190 / year
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 25 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
