Medical Assistant (Bilingual Cantonese) - 40 hours per week - San Francisco (Mission Bay)

Assists in examination and treatment of patients under the direction of the Physician and/or Designee.

• Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.


• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.


• Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources.  Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.


• Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.


• Supervisory Responsibilities: This job has no supervisory responsibilities.

Grade 180