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Quality Coord RN-Care at Home

San Diego, California

At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.

  • Job Type: Full-time
  • Job Level: Individual Contributor
  • Travel: Yes, 10 % of the Time

Success Profile

We’re looking for Nurse Leaders who possess the following traits.

  • Collaborative
  • Compassionate
  • Flexible
  • Leadership
  • Socially Conscientious
  • Trustworthy

Benefits

We offer several benefits to our nurses.

  • Medical, Vision & Dental

  • Retirement Plans

  • Educational Opportunities & Tuition Reimbursement

  • Supportive Teams & Resources

  • Career Growth & Development

Our Culture

At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.

What Our People Are Saying

Kristen

Relief Charge Nurse

Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.

Jazmin

RN, Advice Nurse

Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.

Stella

Registered Nurse IV

Kaiser Permanente has taken me on a personal and educational growth journey. I am supported by a culture of excellence that allows me to be dedicated to patients and patients’ families every day at work. What an honor to be part of Kaiser Permanente..

Caitlin

Inpatient Lactation Consultant

As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.

Kimberly

Quality Coordinator RN

In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.

David

Appointment and Advice RN

The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want – from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.

Shawn

BSN, RN

I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.

Quality Coord RN-Care at Home

Primary Location San Diego, California Worker Location Flexible Job Number 1309564 Date posted 11/04/2024
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Description:
Job Summary:

Supports the Assistant Area Administrator, or agency designee in upholding Regional Home Care Quality, compliance, and policy and procedure, in accordance with centers for Medicare and Medicaid, along with The Joint Commission standards and all state and federal regulatory and compliance requirements. Coordinates the activities of departments, committees and home care field/office staff to develop and document ongoing evaluation activities; perform studies and problem focused reviews; interpret data and promote the Home Care Quality Improvement Program to medical, nursing and support services. May assume the role of clinical supervisor when necessary and able.



Essential Responsibilities:


  • Consults with Area Administrator, Director of Patient Care Services, agency Supervisors and Physicians in charge of special care areas to assist them in developing ongoing evaluation programs to identify, resolve, and report opportunities to improve patient care.

  • May represent the Department on local/ Regional committees.

  • Designs, conducts and evaluates studies and problem focused reviews requested by Area Administrator, Director of Patient Care Services, agency Supervisors and Physicians which frequently involve sensitive, confidential, or medical legal issues.

  • Performs and oversees ongoing Quality Improvement activities across the home care service line to assure timeliness, accuracy and compliance with licensing and regulation requirements.

  • Use and educate end users on data display tools, including statistical process control methods.

  • Participate in risk management by investigating problems encountered by patients, identifying patterns and trends in patient care problems, and developing policies and procedures to reduce risks.

  • Monitors compliance with quality improvement requirements.

  • Assist in the preparation of the Quality of Care reports that are sent to the home care service line and quality leadership.

  • Develop and conduct presentations on the quality improvement standards and the home care service line Improvement Plan to ensure compliance with TJC, NCQA and other regulatory agency standards.

  • Conducts special clinical studies related to patient care management.

  • Participate in the annual development of the home care service line goals for Quality Improvement.


#SCALHHRN

Basic Qualifications:

Experience


  • Minimum two (2) years of experience as a licensed registered nurse.

  • OR

  • Minimum two (2) years of experience in one of the following areas: Healthcare Quality, Accreditation, Consulting or Strategic Planning.


Education


  • Graduate of accredited school of nursing required.


License, Certification, Registration


  • Registered Nurse License (California) required at hire


Additional Requirements:


  • Effective communications and comprehension skills

  • Experience in a patient advocate role to insure a patient centered activities or programs

  • Familiarity with medical procedures and terminology.

  • Strong planning, organizing, interpersonal and conflict resolution skills.

  • Proficient with PC applications including database, spreadsheet (excel), and word processing.

  • Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:


  • Two (2) years of experience as a licensed home care agency nurse or supervisor.

  • Detailed knowledge of Title 22, TJC, OASIS and NCQA requirements for licensure and accreditation.

  • Experience in a quality improvement related role, including leading/facilitating teams in performance improvement.

  • Certified in OASIS documentation.

  • Current Certified Professional of Healthcare Quality (CPHQ).

  • Bachelors or Masters degree in nursing or other health care related field.


Notes:


  • Regular hours M-F 0830-1700, weekend rotation if needed only.  

  • In-office days are required.  

  • Flexible work from home days by advance arrangement.

Primary Location: California,San Diego,Mission Road Administration Building B Scheduled Weekly Hours: 40 Shift: Day Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Pasadena-So. Los Robles Admin - Long Term Svcs_Support (LTSS) - 0801 Pay Range: $120500 - $155870 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 10 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures. Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments. • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion. Submit Interest

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