Medical Records Clerk III
Primary Location San Diego, California
Worker Location Onsite
Facility Zion Medical Center
Job Number 1309761 Date posted 11/08/2024
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
Please submit your accommodation request and an HR Representative will contact you.
Description:
Under general supervision and in accordance w/ established policies and procedures, reviews charts for deficiencies in documentation required by Joint Commission, Title 22, Bylaws, & hospital policies. Monitors physician chart completion timeliness and performs a variety of clerical duties related to the processing of medical records.
This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Upholds KPs Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
- Reviews record requests received from outside providers, agencies, schools, and attorneys.
- Verifies that proper authorizations are obtained in compliance w/ all State and Federal regulations, laws, and guidelines.
- Orders medical records, obtains missing authorization, and verifies that appropriate information is in the record.
- Receives routine telephone inquiries and either assists the caller/requester or routes to the appropriate department.
- Determines urgency of request and appropriate procedure to facilitate requests.
- Obtains necessary authorization to release information.
- Prepares patient charts by ordering the chart, verifying that all information is present, reviewing information for protected health information, then copying chart or passing it to in house copy service.
- Requests are logged in/out in computer system for tracking & disclosure accounting.
- Establishes and maintains courteous, cooperative relations when interacting w/ other personnel and the public.
- KP Service Standards: Follows LMPs ABCs:
- Takes Initiative: Positive first impression, ask how you can help, and give information.
- Take Responsibility: Solve problems, resolve conflict, assume ownership.
- Take Care: Protect confidentiality, show respect, value differences, and show empathy.
- Take Pride: Neat work area, low noise, be professional, support your team and KP.
- Performs other duties as assigned.
Job Summary:
Under general supervision and in accordance w/ established policies and procedures, reviews charts for deficiencies in documentation required by Joint Commission, Title 22, Bylaws, & hospital policies. Monitors physician chart completion timeliness and performs a variety of clerical duties related to the processing of medical records.
Essential Responsibilities:
This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Upholds KPs Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
- Reviews record requests received from outside providers, agencies, schools, and attorneys.
- Verifies that proper authorizations are obtained in compliance w/ all State and Federal regulations, laws, and guidelines.
- Orders medical records, obtains missing authorization, and verifies that appropriate information is in the record.
- Receives routine telephone inquiries and either assists the caller/requester or routes to the appropriate department.
- Determines urgency of request and appropriate procedure to facilitate requests.
- Obtains necessary authorization to release information.
- Prepares patient charts by ordering the chart, verifying that all information is present, reviewing information for protected health information, then copying chart or passing it to in house copy service.
- Requests are logged in/out in computer system for tracking & disclosure accounting.
- Establishes and maintains courteous, cooperative relations when interacting w/ other personnel and the public.
- KP Service Standards: Follows LMPs ABCs:
- Takes Initiative: Positive first impression, ask how you can help, and give information.
- Take Responsibility: Solve problems, resolve conflict, assume ownership.
- Take Care: Protect confidentiality, show respect, value differences, and show empathy.
- Take Pride: Neat work area, low noise, be professional, support your team and KP.
- Performs other duties as assigned.
Basic Qualifications:
Experience
- One (1) year of medical records office experience or medical records training or acute hospital setting experience.
- Database, CRT, PC experience.
- Formal training in basic medical record science.
- Knowledge of Medical Terminology.
- Knowledge of JCAHO & Title 22 requirements for acute hospital setting.
Education
- N/A
License, Certification, Registration
- N/A
Notes:
- This is a Monday - Sunday varied position.
- Varied hours/varied schedule/varied locations position with potential to travel to all San Diego area medical centers.
Primary Location: California,San Diego,Zion Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 06:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B09|OPEIU|Local 30
Job Level: Individual Contributor
Department: ZION MEDICAL CENTER - Health Info Mgmt Services - 0801
Pay Range: $25.89 - $30.26 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 75 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
