Regional President - Northwest
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The Regional President position is a critical senior-level leadership role as both the regions senior health plan and hospital leader and as a member of the national leadership team for the overall KP Program. The Regional President is directly accountable for ensuring that Kaiser Permanente develops the capability to deliver superior quality care and service while also appropriately deploying its resources and positioning itself in its respective markets and in the industry to achieve long-term success and viability. The NW Regional President reports to the EVP, Group President, and Chief Operating Officer of Care Delivery and is the primary health plan partner to the local medical group holding appropriate authority to commit and speak for the health plan as outlined in the corporate governance of Kaiser Foundation Health Plan. The Regional President is directly accountable for understanding and anticipating industry trends and for the delivery of health care and health plan services to members and customers in the market and accomplishes this in partnership with the Northwest Permanente Medical Group. The Regional President also works in partnership with the Health Plan Operations team in the delivery of health plan products and services. The Regional President is accountable for assuring continual assessment of market opportunities/challenges and developing and implementing business and operational plans that address growth/market share, service and quality of care, work environment, employer of choice climate, revenue, cost, and margin targets, capital requirements and community involvement. The Regional President must balance and represent the multiple perspectives and priorities of the market and the national program in his/her leadership approach. The success of the Regional President is evaluated against his/her ability and competence to produce the desired results within the market while supporting enterprise initiatives to create consistency and efficiency across the KP Program. The Regional President is accountable for sponsoring and championing local and enterprise initiatives in their market including cultivating the support necessary to achieve the desired objectives of the initiative. As an active member of the Regional Presidents Group (RPG), the Regional President participates in the development of program-wide strategy on operational issues related to capital and business plans, budgets, performance improvement measures, governance boards, and investing in shared services capabilities to support the program. The Presidents are co-owners of specific key initiatives sponsored by the National Executive Team (NET) and the ongoing evaluation of these initiatives. The Regional President may also actively serve as a liaison to a major national function.
- Drive operational excellence by executing strategic and transformational initiatives focused on growth, access, clinical quality outcomes, experience, financial performance, and community engagement.
- Own the market-s P&L, managing performance, quality, service, and growth for 2 hospitals, and 5 affiliate hospitals in the Northwest Market.
- Create and execute a vision and strategy for market growth, adapting to changing market dynamics and competitive pressures in collaboration with the EVP of Health Plan, Executive Medical Director, and the Care Delivery Organization.
- Stay abreast of the competitive market, industry, and government and regulatory environment to anticipate and assess local market, market, and national program implications.
- Lead and influence change effectively, working closely with care delivery, health plan, and medical group partners in a shared service model.
- Drive capital planning processes to include facilities and technology.
- Optimize resources and capabilities by engaging and leveraging shared services, e.g., health plan operations shared service team to deliver health plan products that meet the market-s needs.
- Foster a strong community and brand presence by establishing and leveraging relationships with business, government, and healthcare leaders to ensure effective care delivery and community engagement.
- Demonstrate enterprise leadership - participate in the Regional President Group (RPG) and the National Executive Team (NET); sponsor and develop program-wide strategies and align market /national strategies and initiatives.
- Manage organizational and Board governance.
- Develop a high-performing leadership team, cultivate a diverse and inclusive work environment, and foster a sustained, engaged, and committed workforce that aligns with KP-s mission and objectives.
- Create and cultivate a diverse and inclusive work environment.
- A minimum of fifteen (15) years of broad experience including strong leadership and management experience and a deep understanding of healthcare industry dynamics and the managed care environment.
- Bachelor’s degree required.
- Relationships, Influence & Collaboration
- Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.
- Creates a sense of purpose/meaning for the team that generates followership and engages others to focus on the greater good and what’s best for the organization and communities served.
- Uses business and functional expertise, knowledge of the healthcare industry, other critical external factors, and a focus on the organization’s mission to meet the needs of patients, members, customers, and communities by developing strategies (in partnership with other leaders) that respond to a dynamic and complex environment.
- Influences and engages key internal and external stakeholders to receive input, understand perspectives, and then effectively bring diverse points of view together.
- Creates an environment that encourages and enables people to work, learn and develop solutions together. Successful performance as a Regional President requires a strong set of leadership and management skills as well as broad healthcare experience.
- In addition, the Regional President must have demonstrated leadership capacity to assume direct accountability for operations producing multi-billion dollars in revenue and the ability to lead, motivate, coach, and mentor people to achieve agreed-upon results.
- The Regional President must have strong financial acumen, strategic thinking capacity, effective communication skills, and a proven track record of building and maintaining effective partnerships with all internal and external constituents. They must be a leader who demonstrates the capacity to understand, appreciate, and advance local market values and culture. In terms of the performance and personal competencies required for the position, we would highlight the following:
- Setting Strategy
- The ability to create and articulate an inspiring vision for the organization, not only for the areas they are directly responsible for, but the enterprise as a whole.
- The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organizations strategy.
- A creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry.
- The ability to effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.
- Executing for Results
- The ability to use organizational strategy and priorities and internal and external benchmarks to set clear, high-performance goals and allocate resources to consistently achieve objectives.
- Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
- A leader who is viewed by others as having a high degree of integrity and forethought in his/her approach to making decisions; the ability to act in a transparent and consistent manner while always considering what is best for the organization.
- The ability to anticipate and address future opportunities and threats, effectively manage change, and take on tough decisions. Leading Teams
- The ability to attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance; widely viewed as a strong developer of others.
- A leader who anticipates future needs and ensures the organization has the leadership, workforce, and capabilities it needs.
- The ability to persevere in the face of challenges and exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from others.
- A leader who is self-reflective and aware of his/her own limitations; leads by example and drives the organizations performance with an attitude of continuous improvement by being open to feedback and self-improvement.
- A leader who establishes personal and organizational learning as a priority.
- A leader who creates a culture of performance and accountability for individuals, teams, and the organization.
- The Regional President should be experienced in running an operation with P&L accountability and should have a deep understanding of healthcare delivery operations and health plans, healthcare financing, and industry issues.
- Hospital leadership experience preferred.
- MBA preferred.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
