ED, Pharmacy Informatics
Pleasanton, CaliforniaAs part of the pharmacy team with Kaiser Permanente, you’ll learn and grow as you help make a difference in the lives of everyone in our communities. Whether you’re working with patients, partnering with physicians, or collaborating with colleagues, you’ll play a key role in an information-rich environment. One where your development will be supported and your skills will be challenged as you work at the top of your license. If you want to explore opportunities beyond your role, we provide a wide array of professional growth opportunities to help our pharmacy team advance their skills and careers. If you believe in the continued pursuit of excellence, there’s no better place to put your beliefs into practice.
- Job Type: Full-time
- Job Level: Director/Senior Director
- Travel: Yes, 5 % of the Time
- Pay Range: $234000 - $292500 / year
Success Profile
We’re looking for Pharmacy team members who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Multi-Tasker
- Team Player
- Results Driven
Benefits
We offer several benefits to our pharmacy team.
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Health Care Benefits
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Compensation
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Vacation, Holiday & Sick Leave
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Labor Management Partnership
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Work-Life Balance
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Healthy Workforce
Our Culture
As part of the Kaiser Permanente pharmacy team, you’ll collaborate with other team members and physicians to continually evolve and enhance patient care. You can also take advantage of our electronic medical record systems and our integrated technology platforms. It’s a unique opportunity to drive the future of care for all while leveraging your expertise to improve the total health of our members.
What Our People Are Saying
Alex
Outpatient Pharmacy Operations Manager
“I’ve felt real support every step of the way throughout my pharmacy career. I would not be the pharmacist I am today if I was not empowered to practice kindness and compassion, and be allowed to be me. I feel blessed to have been a part of this organization for the past 16 years.”
Osagie
Ambulatory Care Pharmacy Supervisor
“I have had multiple growth opportunities at Kaiser Permanente. I started as a Summer Youth intern, then I worked as an Apothecary Circle intern. After that, I received two years of pharmacy residency training here. I’ve always been supported with substantial resources like tuition reimbursement, business resource groups, as well as coaching and mentorship programs.”
Porsha
Director, Inpatient Pharmacy Services
“I chose Kaiser Permanente because of its presence in our communities. We acknowledge, support, cultivate, and nourish the body, soul, and spirit of each patient, employee, and community member. I wanted to be a part of such a phenomenal organization.”
Robert
Manager, Mail Order Call Center
“They encouraged me to work outside of my comfort zone. Now, I’m on a career path I would have never expected. I enjoyed my pathway to get here and it’s been a challenge. It really helped me grow as a person and as an employee. Kaiser Permanente supported me to be the manager I am today.”
Georgina
Project Manager
“I joined Kaiser Permanente as a young mother with a family. I knew this was a stable company with great pay and benefits, and many opportunities to grow. I’ve always experienced flexibility and growth and we’re encouraged to serve our communities and to have a work-life balance.”
Michelle
Pharmacy Clerk
“When you join Kaiser Permanente, you have access to a wealth of experience in the health care industry. You’ll learn about more than medications. You’ll gain experience in customer service, data entry, and other valuable areas. I enjoy supporting our pharmacists and ensuring my patients receive the medications they need.”
ED, Pharmacy Informatics
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Provides executive leadership, direction, strategy and oversight for the use of technology and informatics to meet the clinical and business goals of KP National Pharmacy Operations. This position is responsible for and has oversight of pharmacy applications that drive the medication management process (prescribe to dispense) such as Enterprise Pharmacy Information Management System (ePIMS), Ascend/Wizard (for home infusion), Inpatient/Clinic Pharmacy System (Willow), Oncology (Beacon), Pharmacy POS and KPH. In collaboration with IT and Regional leadership, this position will support local automation and interfaces necessary to integral clinical systems. This leader will work closely with KP IT, Digital and HealthConnect leaders to continue to improve further integration to various systems. This position will represent pharmacy at various national and regional meetings, as necessary to present and review national pharmacy information strategies.
- Provides strategic planning, executive leadership and direction for informatics and technology to support KP National Pharmacy. Short term and long term strategic planning, leading cross-functional teams, analyzing complex issues and developing a roadmap and strategic plan to support the Pharmacy overall strategic plan.
- Provides timely and effective consultation and expertise to KP National Information Technology leadership, Divisional and Local Market leaders and staff, Program and other Division leadership regarding Pharmacy Information systems and requirements.
- Provides expertise relative to Pharmacy Benefit information system design and implementation of the functionality of pharmacy systems that assess member benefits. In conjunction with Pharmacy Benefits, responsible for claims adjudication from a technical perspective (membership files, provider files and external PBM).
- Provides expertise, leadership and strategic direction for systems that support centralized services including home delivery, central fill, local automation, bin management, call centers, third party payors and National provider directory.
- Responsible for KPHC master files and translation tables to allow effective prescribing, dispensing, documentation and billing, This includes Willow, inpatient documentation (MAR), clarity reporting tables, Resolute (billing), Beacon, Wizard.
- Develops and justifies innovative systems solutions to address Pharmacy and organizational goals of improving quality and service while attaining cost efficiencies.
- Responsible for business care development, defining business requirements, developing/approving system design, executing a robust testing plan, creating an implementation plan and developing a long term support model.
- Develops business cases and works collaboratively with IT, Medical Group(s), local Market and Divisional and/or Program leadership to implement automated solutions that promote safe and efficient care, improve member service, satisfy regulatory requirements, and support efforts to control costs.
- Manages the requirements gathering, design, testing, deployment, and design of all Pharmacy automated systems and technologies.
- Serves as an expert in high-level problem resolution of Pharmacy Information Technology related issues.
- Justifies and manages an information systems budget. Develops and works with the National Pharmacy CFO to justify business cases for software development, systems enhancement, and hardware purchases.
- Establishes and oversees a department structure that provides a service-delivery organization focused on member, local market, Medical Group and Pharmacy customers.
- Develops, coaches, and manages a staff dedicated to providing expertise and excellent customer service.
- Develops and provides state-of-the-art decision support tools that effectively allow for informed business decisions at all levels of the Program.
- Collaborates and coordinates with National and Divisional Information Technology, Medical Group(s), Pharmacy Operations across the Program, Compliance, Pharmacy VPs, Stakeholders and Local Market leadership to communicate and integrate information technology directions, strategies, and plans.
- Consults and provides expertise in Pharmacy Information systems and requirements to IT personnel, local Market and Program Leaders, and other Divisions as required.
- Minimum seven (7) years of leadership experience in information technology and healthcare administration
- Minimum five (5) years progressive management experience in healthcare environment with demonstrated ability to effectively manage large, complex initiatives.
- Degree in Pharmacy required
- N/A
- Demonstrated ability to collaborate, communicate, influence, and work effectively with senior leadership and broad cross-section of IT and business leadership from broad range of functional areas
- Demonstrated competency in the areas of change management, influence, and negotiation skills A proven track record of success in leading successful, large scale business transformation initiatives and large technology projects
- Experience as a strong leader who can develop solutions with multiple and geographically dispersed stakeholders to complex process organizational issues.
- Ability to work in Labor-management partnership environment
- Minimum 3 years of IT project management experience preferred.
- Healthcare experience in health plan, managed care organization, medical group or hospital setting preferred
- Master’s degree in Informatics or business, administration preferred
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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