Regional Home Care RN Consultant
Pasadena, CaliforniaA critical member of our health care delivery team, KP Care at Home (KPCAH) clinicians help our members when they are at their most vulnerable. In this role, you’ll practice positive, compassionate care — working efficiently and safely. You’ll have the chance to immediately apply learnings to patient treatment while offering solutions to issues instead of contributing to issues. Our clinicians embody the KPCAH vision of providing world-class, high-quality care and support in the comfort of a familiar environment. This is an opportunity to show that you’re an effective healer, a highly adaptable team player, and an individual of impeccable integrity.
- Job Type: Full-time
- Job Level: Individual Contributor
- Travel: Yes, 20 % of the Time
Success Profile
We’re looking for Care at Home clinicians who possess the following traits.
- Adaptable
- Collaborative
- Problem-Solver
- Team Player
- Sincere
- Responsible
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
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Medical, Vision & Dental
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Compensation
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Retirement Plans
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Professional Development
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Vacation, Holiday & Sick Leave
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Health & Wellness Programs
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Work-Life Balance
Our Culture
Our values, who we are and what we stand for, are represented by three core pillars:
Commitment – We are deeply committed to our members, their health, dignity, safety, and their choice to receive care and support in their home.
Compassion – We provide compassionate care to our patients who need services, are recovering, or have chosen to age with dignity in their home.
Comfort – We take seriously our responsibility to comfort our patients and support their caregivers to safeguard the quality of life of our patients.
Professional Development
When you join our KPCAH clinician team, you’ll have many paths open to you to grow your skills and your career. Here are just a few:
- If you have an aptitude for training colleagues, you could grow into a role as a preceptor and eventually as a Staff Educator.
- If you’re interested in project management, performance improvement, or operational oversight, you could pursue opportunities as a Regional Consultant, Clinical Supervisor, or Quality Coordinator.
- If you have subject matter expertise in specialty care areas such as Wound Care and Telehealth, you could elevate your practice and share your expertise as a Regional Practice Leader.
- We aim to grow our clinicians to be leaders in their field. As such, we offer ongoing opportunities for specialized training and certifications that include, but are not limited to, Wound Treatment Associate (WTA) Certification, Certified Professional in Healthcare Quality (CPHQ) Certification, Lean Six Sigma Certification through Kaiser Permanente’s Improvement Advisor Program.
What our Employees Say
Carlos
RN
“I started my nursing career in 2010, at the time I did not know anything about hospice or palliative care. I can tell you now that working as a hospice nurse has been one of the best decisions I have made in my life — I wouldn’t change it in a million years. I have been very blessed to be able to care for my patients and family members throughout these difficult times during the end-of-life process. As a hospice nurse, I appreciate that being able to treat them as family is something that aligns with the Kaiser Permanente core values.”
Becky
PT, Riverside
“It’s humbling to be able to work with people during some of their toughest days. Being a home health physical therapist for Kaiser Permanente gives me opportunities to connect with members and their family to improve their mobility. It is a rewarding experience to be able to help someone improve their overall health at home.”
Jennifer
PTA, Riverside
“I’m proud to assist patients in a unique setting within Kaiser Permanente health care — at a patient’s home. I can work with them in their own environment to address their specific needs during their physical rehabilitation. Being a part of Kaiser Permanente’s home care rehab team that delivers the highest quality care and compassion is an honor and I look forward to the rest of my career here.”
Ali
PT, San Diego
“I love being a part of the dedicated team at KP Care at Home. We’re a home health agency that exemplifies the high-quality care our communities deserve. We pride ourselves on extending Kaiser Permanente's incredible care into the home and to optimize recovery in one's comfortable surroundings. As a caring and compassionate person, KP Care at Home has supported me in being the best for my patients.”
Michelle
LVN
“Having been in health care for over 17 years in the home care setting, one thing that stands out in working for KP Care at Home is the ability to grow within the team. I love being able to hone in and master your skills and building such a great support system with colleagues. Teamwork is what makes an entity function like a well-oiled machine, and I’m proud to say that we have that in this team.”
Regional Home Care RN Consultant
Primary Location Pasadena, California
Worker Location Flexible
Job Number 1318696 Date posted 11/15/2024
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Description:
Essential Responsibilities:
Job Summary:
Provides/gathers clinical expertise for areas of compliance which involve medical necessity and/or quality concerns. Utilizes clinical expertise to conduct investigations and seek input from other clinical professionals as required. Acts as a liaison, problem-solver, and negotiator to achieve resolution on member requests and appeals. Responsible for reviewing and analyzing audit related reports and providing consultation on non-compliance.
Essential Responsibilities:
- Works directly with Member Services organization and other clinical and administrative leadership to investigate and facilitate resolution of complex and high-profile member requests and appeals.
- Works directly with all levels of Home Care Service clinical and administrative leadership to identify and address gaps in knowledge, process and systems as they affect clinical, quality and compliance outcomes.
- Identifies gaps in clinical expertise for areas of compliance which involve medical necessity and/or quality concerns.
- Utilizes clinical expertise to conduct investigations and seek input from other clinical professionals as required.
- Acts as a liaison, problem-solver, and project manager to close clinical, quality, educational and compliance gaps.
- Reviews member complaints to identify potential quality issues that should be referred to the local Quality teams.
- Develops resources and implements solutions for all levels of Home Care staff. Ensures action plans are carried out, tracked and completed.
- Provides direct support and consultation on corrective actions developed by departments for areas of non-compliance to ensure the compliance issue(s) is adequately addressed.
- Utilizes clinical expertise to conduct investigations and seek input from other clinical professionals as required.
- Assists in the development of appropriate policies relating to compliance, clinical and quality.
- Participates in the development and implementation of necessary educational programs to ensure all appropriate parties are knowledgeable about their compliance responsibilities on an on-going basis.
- Leads, makes significant contributions, and/or provides technical leadership to high visibility projects to identify and resolve issues of strategic importance to the Home Care department and organization.
- Produces or oversees development of written materials for various peer groups, functional staff, and high-level audiences. Plans and facilitates meetings.
- Makes formal presentations to various audiences as pertinent to Home Care Services.
- Works with KFHP/KFH, Medical Group departments and Senior Leadership at the regional, and local levels as consultant on policy and procedures, rollouts, etc.
- Coordinates the audit process, including reviewing, analyzing, and reporting findings internally to the Director, Executive Director and local agency leadership/quality committees.
- Leads, makes significant contributions, and/or provides technical leadership to high visibility projects to identify and resolve issues of strategic importance to the organization.
- Interfaces regularly with senior management to produce timely and valuable results.
Basic Qualifications:
Experience
- Minimum five (5) years of nursing staff, consultant or management experience in ambulatory, inpatient or care at home settings.
Education
- Graduate of accredited school of nursing required.
- Registered Nurse degree required.
License, Certification, Registration
- Registered Nurse License (California)
Additional Requirements:
- Personal transportation required for local Service Area travel.
- May require some travel to the Service Areas and/or Regional offices across the Division.
- Excellent interpersonal, verbal and written communication skills.
- Demonstrated conflict resolution and mediation skills with ability to secure action from persons outside their supervision.
- Ability to work with peers in self-managed teams to meet deadlines.
- Ability to use sound judgment and to handle potentially charged issues independently but with the knowledge and ability to escalate and ask for help when needed.
- Ability to multi-task and manage time in order to perform well on long-term projects while being flexible enough to assimilate short term projects on an on-going basis.
- Able to work in a Labor / Management Partnership environment.
Preferred Qualifications:
- Minimum five (5) years of nursing staff, consultant or management experience in home health, hospice and home palliative care settings.
- BSN or BA in health related field, preferred.
Primary Location: California,Pasadena,West Annex - Parsons
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 08:30 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Parsons West Annex - Home Health - 0801
Pay Range: $131600 - $170280 / year
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 20 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home.
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
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