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Home Care and Shared Services Master's Intern

Primary Location Pasadena, California Worker Location Onsite Job Number 1344805 Date posted 03/19/2025
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Description:
Job Summary:

This position provides analytical support to a project or department. Under the guidance of a Project Manager/ Director, responsible for collecting and researching data, performing analysis, providing recommendations and presenting results.


Department Description:

Be a part of the growing industry of home care with KP Care at Home Southern California. KP Care at Home has an array of diverse teams that support a multitude of functions from home health and hospice operations, business operations, data analytics, quality improvement, clinical care support, community agency support, and more. 


With a team that supports patients and staff across Southern California, our focus is to orchestrate a seamless experience. Learn what it takes to support operations at the local and regional level to help patients on their journey to better health with the team. From day-to-day operations to managing multiple project portfolios. All teams are working to find new ways to improve operational efficiency through innovation, technology, and teamwork.


Project Description:  Interns will gain valuable hands-on experience in the dynamic field of home care operations. This role offers a unique opportunity to develop skills in data analytics, project management, and various business applications while contributing to meaningful projects that support key business objectives. 


- Assist and contribute to assigned projects or initiatives, driving impactful outcomes
- Develop and apply project management skills, including planning, execution and performance measurements
- Analyze and develop reports to support data-driven decision making
- Participate in job shadowing opportunities access different functional areas to broaden understanding of home care 
- Perform additional tasks and responsibilities as needed to support the team


Desired Majors: Business Administration, Marketing, Healthcare Administratio, Data Science, Public Relations and Communications, Human Resources, Finance & Accounting, Public Health.


Desired Skillsets: Seeking motivated interns who are self-motivated, eager to grow, and excited to contribute to a meaningful mission in healthcare.


- Curiosity & Initiative: Demonstrates eagerness to explore all aspects of healthcare and home care, proactively seeking opportunities to deepen understanding of the field and being a though partner
- Analytical Mindset: Willingness to learn and apply data analysis, process optimization, and solution forward ideas
- Effective Communication: Strong written and verbal communication skills, with the ability to articulate ideas clearly and professionally
- Interpersonal Skills: Ability to build effective working relationships and collaborate with diverse teams
- Technical Proficiency: Working knowledge of Microsoft O365 tools including Excel, PowerPoint, Word, Power Automate, and Power BI. 



Essential Responsibilities:


  • Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.

  • This position contributes to a full range of project components.

  • Assigned to at least one project and expected to produce results and report out as a member of a project team.

  • Organizes assigned project tasks, identifies and structures information collection activities, and sets timelines for completion of required tasks as directed.

  • Develops tools to identify and to document best practices.

  • Prepares various excel, word or PowerPoint reports, and works with access database software (or similar tool) to develop data extracts and management information reports.

  • May be asked to produce graphic information using excel or PowerPoint or similar software.

  • Contributes to development of management information and analysis conducted, provides recommendations and assists with preparation of formal presentations to communicate results to various management levels.  Identifies alternative solutions to project issues.

  • Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.

  • Assists with identification and development of training information.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to re-evaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:
Experience


  • N/A

Education

  • Bachelors degree required.
  • Enrolled in or recent graduate of a MBA or other Masters level program with an accredited college or university.
License, Certification, Registration
  • N/A
Additional Requirements:

  • Solid analytical skills, problem solving, project management and critical thinking.
  • Strong project management skills.
  • Excellent verbal and written communication skills.
  • Ability to utilize at a working level Excel, Word, PowerPoint, and Access.
  • Must be able to work in a Labor/ Management Partnership environment.
Preferred Qualifications:

  • Knowledge of SQL or SAS highly desirable.
Primary Location: California,Pasadena,West Annex - Parsons Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Internship Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Entry Level Department: KP Care at Home Pay Range: $30.38 - $39.29 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 10 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
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