Construction Management, Business Application Manager IV

Description:
In addition to the responsibilities listed below, this position is responsible for having advanced knowledge of IT methodologies and design/construction principles. With minimal oversite from management, managing established priorities and providing status updates, facilitating knowledge transfers to various groups, troubleshooting design and construction software application and associated tools, documenting incidents/defects and associated resolutions, managing user access, providing support in the maintenance of software application and associated tools, applying business analysis tools / method / techniques across a range of small to medium scale projects to elicit business requirements, assessing information gathered, identifying discrepancies/conflicting requests and providing recommendations for resolution, distinguishing user requests from the underlying true needs, driving and challenging business units on their assumptions of how their design can be successfully implemented, conducting and evaluating user acceptance testing, identifying and assessing risks and implementing mitigation plan upon concurrence from management, providing post-implementation support, creating or peer reviewing user documentation, identifying and assessing potential impacts of design and configuration based on SOX and Internal Control, and appropriately communicating to management as needed.

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.


• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.


• Supports with construction operations by: providing technical guidance and coordination with the support team following broadly defined parameters; using judgment and discretion to develop solutions to resolve moderately complex problems; and establishing a communication network between the project team and other internal and external personnel.
• Supports with construction deliverables by: working on multiple moderately complex organizational projects from initiation to close-out; developing, analyzing, and executing project plans which include scope identification and management, schedule, inter-dependencies, and resource forecast; assisting and monitoring project financials; monitoring project performance against plan, ensuring measurement of business benefits and outcomes, and makes adjustments as needed; coordinating with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project; and driving allocation of resources, establishes schedules, and task assignments to ensure established project management practices are in place.
• Contributes to vendor relationship management by: overseeing vendor assessment and provide support to analytics processes (e.g., gathering data used to report out to senior leadership as requested, sharing frontline experiences for process improvement); and independently assisting vendors with challenges meeting financial and/or safety criteria for the qualification process.
• Provides KP compliance consultation by: coordinating with other internal teams to ensure technical systems and processes are used and maintained in a manner that ensures compliance with all relevant regulations and standards; and consulting with operational leaders, risk managers, and facility directors to ensure compliance with relevant government, accreditation, and industry standards and initiatives at the service area, regional, and enterprise levels.
• Contributes to the management of knowledge and documents by: providing professional and/or technical guidance to team members using advanced knowledge of policies and procedures;
  developing. reviewing, and updating template documents independently;
  and facilitating training and knowledge management practices to increase knowledge (e.g., Business Process Package, Community of Practice).
• Supports the use of data and metrics throughout construction management process by:
  performing moderately complex data entry, and independently supporting planning and scoping;
  and utilizing advanced knowledge of metrics to monitor and improve upon their own performance.