ED, Community & Social Health Ops & Charity Care
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
Please submit your accommodation request and an HR Representative will contact you.
Reporting to the Senior Vice President of Community Health & Social Health, the Executive Director drives operational excellence and integration to support communities, members, and patients in need. This role oversees the optimization of operational processes, financial forecasting, and tracking systems to ensure efficient and equitable delivery of community & social health operations and charity care. The Executive Director ensures Community Health and Social Health (CH/SH) resources are effectively deployed to amplify and scale value for communities and members. The role manages CH/SH strategies and programs by designing team structures, systems, budgets, and shared services. Leading the national Charity Care team, including Medical Financial Assistance and Charitable Coverage programs, this position ensures effective management and continuous improvement. The Executive Director designs and executes systems and services to enhance efficiency and alignment across national and regional teams. This role fosters a mission-aligned workplace and leads key operational teams, including Finance, Business Systems, Planning, Regulatory Reporting, and Charity Care programs
- Directs planning and prioritization of the CH & SH budget aligned to overall CH/SH vision, strategy, and goals.
- Directs planning and prioritization of the Charity Care programs, inclusive of Medicaid Financial Assistance and Charitable Health Coverage ensuring alignment with regulatory requirements and the organization-s strategic goals.
- Accountable for the CH/SH financial forecasting tools and processes to ensure budget alignment with organizational priorities.
- Accountable for the CH/SH regulatory oversight tools and processes to ensure alignment with 501c3 community benefit state and federal requirements for both health plan and hospital.
- Partners with Community Health/Social Health leaders across the enterprise and other key KP stakeholders to set and execute the CH/SH strategy, priorities, and common initiatives as an active member of the leadership team
- Works closely with Regional VPs, VP HP Care Coordination, Program Area leaders (i.e. Housing for Health, Food Is Medicine, Thriving Schools, etc), Social Health Practice Leaders (i.e. Thrive Local, Social Health Member Initiatives, etc) and National CH/SH VPs to accelerate execution and achieve outcomes while ensuring operational excellence
- Integrates Community & Social Health strategy, goals, and planning into market and system-wide planning, ensuring appropriate shared accountability with all key stakeholders across regions
- Accountable for partnering with Information Technology and Data Management teams to ensure appropriate function wide tools and resources are in place
- Ensures system-wide strategic alignment and operational excellence community benefit administration, reporting, and compliance
- Identify and implement process improvements for operational efficiency and compliance
- Ensures regional Community Health plans and objectives are aligned to the KP system-wide CH/SH strategy
- Establishes planning and prioritization of the CH local priorities aligned to overall CH vision, strategy, and goals
- Establishes and manages Community Health Shared Services that provide support across the system-wide Community Health organization, including:
- Finance
- Operational Execution and Implementation
- Project Planning
- Talent Management & Culture
- Continuous improvement
- Collaborate with internal teams to align charity care delivery with broader Community Health and Social Health strategies.
- Optimize existing systems for better tracking of members served by CH/SH programs, with direct accountability for Charity Care tracking.
- Ensure adherence to all regulatory and compliance requirements related to community and social health.
- Minimum ten (10) years of progressive leadership experience
- Minimum five (5) years of experience in applying complex legal and regulatory principles in the areas of business; including contracts, reporting, grants, etc.
- Bachelor’s degree in Health Administration, Business Administration or Management or similar field required.
- N/A
- Clear and effective written and verbal communication skills.
- Able to clearly and quickly communicate complex subjects and issues to a broad range of audiences and to tailor communications and presentations to meet the audience needs.
- Comfort working in a highly complex organizational setting with a wide range of needs and interests of stakeholders.
- Master’s degree in Health Administration, business administration, management or similar field preferred
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
