Business Sales Analytical Consultant

In theBusiness Sales AnalyticalConsultant position, there will be opportunities for an individual to use their talents to shape and deliver analytic solutions that inform important strategic decisions leading to greater membership growth, revenue, and business outcomes for our organization including:

• Developing analyses with actionable insights through meaningful storytelling and visualizations to inform strategies, decisions, and actions. 


• Developing guidance throughout the sales process to optimize sales activities and remediation plans, including predictive and prescriptive targeting and planning tools.


• Providing analytical consultation through engagement with senior leaders and collaboration with team members, internal partners, and clients.


• Leading projects to tackle important business questions that lead to next best actions for the sales teams.


• Developing advanced, automated reporting solutions using Tableau Prep, Tableau and SQL to measure key metrics and identify optimal retention and growth opportunities.


• Building on existing skills and learning new ones by taking on more complex projects in a safe, learning environment.

This position is part of a best-in-class analytics function being established to turn the wealth of available data into competitive advantage for Kaiser Permanente. The successful candidate will work in a highly collaborative environment, partner with a wide range of business functions (such as sales, marketing, underwriting, broker and employer services, digital, care delivery) to answer the “what”, “so what” and “now what” questions using advanced analytical tools.

The successful candidate has an extraordinary level of curiosity, intense drive to learn and have impact, strong interest in understanding the business, exceptional technical and analytical skills that include but are not limited to proficient data manipulation skills (SQL), data visualization and storytelling (Tableau or Power BI), statistical analysis and communication skills.  Proven expertise in econometrics and/or causal inference analysis is a strong plus.

• Pursues self-development and effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; listening and responding to, seeking, and addressing performance feedback; creating plans to capitalize on strengths and develop weaknesses; anticipating and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.


• Completes work assignments by applying up-to-date expertise in subject area to generate creative solutions; ensuring all procedures and policies are followed; leveraging an understanding of data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities; and escalating issues or risks as appropriate.


• Supports and develops analytical and/or statistical models enabling informed business decisions by determining data and analytical requirements; creating models leading to actionable insights; and testing, refining, and validating models.


• Gathers data and information on targeted variables in an established systematic fashion by validating data sources; querying, merging, and extracting data across sources; completing routine data refresh and update; developing and/or delivering tools for electronic data collection; and providing user training, support, and documentation.


• Supports data analysis interpretation by applying findings to contextual settings under the guidance of more senior employees; and developing reports and presentations telling a compelling story to stakeholders to enable and influence decision making.


• Develops, implements, and automates business and reporting solutions by working with stakeholders in their design, planning, and implementation while ensuring consistency and coherency; summarizing data and results; creating summary statistics; organizing data reports, visualizations, and/or interactive Business Intelligence (BI) reports; identifying needs for the development and implementation of additional reporting solutions; and preparing documentation as appropriate.


• Prepares data for analytic efforts by consolidating data; reviewing data for quality and accuracy; profiling data inaccuracies; and cleaning and creating final data set(s) for analysis.


• Supports data-informed decisions by consulting with clients to identify and clarify key business needs; developing outcomes and process measures; translating business requirements; determining data/information needs and data collection methods; developing analysis plans; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting and training end-users; and documenting processes and deliverables.


• Supports the execution of creative data analytic approaches leading to actionable outcomes by identifying metrics to be analyzed; calculating algorithms; and conducting analyses under the guidance of more senior employees, including descriptive, correlational, inferential, and/or predictive statistics.