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Quality Systems Manager

Primary Location North Hollywood, California Worker Location Onsite Job Number 1328604 Date posted 12/27/2024
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Description:
Job Summary:

Directs the development and improvement of a laboratory-wide quality system. Ensures laboratory compliance with all regulatory agencies. Compliance Leader for the laboratory.

Essential Responsibilities:


  • Directs the development and improvement of a laboratory-wide quality system and manages system implementation with technical and non-technical departments.

  • Leads the establishment and improvement of an integrated laboratory quality system.

  • Ensures compliance with regulatory and accreditation agencies requirements.

  • Identifies opportunities and implements processes and procedures to reduce laboratory risks.

  • Designs or assists in process development and improvement throughout the laboratory system.

  • Leads or facilitates continuous quality improvement projects and quality review processes.

  • Manages quality improvement projects, costs, or standardization.

  • Collaborates in developing quality strategies with the laboratory management team.

  • Manages and maintains all appropriate regulatory licenses and certificates for all laboratory testing, both in the laboratory and in non laboratory areas.

  • Ensures compliance for all POCT testing, manages the activities and performance of the POCT Coordinator of the laboratory.

  • Ensures required regulatory, quality, safety and compliance training and education for all laboratory employees and non laboratory employees performing laboratory testing.

  • Ensures laboratory quality and adherence to regulatory requirements through internal audits and tracers.
Basic Qualifications:
Experience


  • Minimum five (5) years of experience in an acute care hospital and/or reference laboratory required including demonstrated ability to utilize principles and practices of quality improvement/system.

Education

  • Bachelors degree in clinical laboratory science or related field.
License, Certification, Registration
  • Clinical Laboratory Scientist License (California)
Additional Requirements:

  • Other skills/experience should include demonstrable knowledge of statistical tools of quality, techniques of problem solving and improving work process, making presentations, and computer proficiency.
  • Knowledge of federal, state, local, and accreditation agency regulations.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:

  • Previous supervisory experience preferred.
Primary Location: California,North Hollywood,Sherman Way Central Lab W Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: Sherman Way Central Lab-Bldg A - Hosp Adm-Quality Improvement - 0806 Pay Range: $126800 - $164010 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 5 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
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