Medical Secretary
Primary Location Los Angeles, California
Worker Location Onsite
Job Number 1319524 Date posted 11/21/2024
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Description:
Under indirect supervision, provides clerical support to the department; diverse duties requiring knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual departments and may include a combination of answering telephones, posting charges, adjustments and payments, typing or word processing, office supply ordering, office equipment operations, research, billing and filing.
1. On a daily basis, screen all potential COBs and verify eligibility and obtain billing requirements from primary insurance. 2. Analyze by interpreting benefits, exclusions and reimbursement levels of primary and secondary insurance carriers. 3. Obtain pre-certification and/or authorizations. Coordinate with local facilities to ensure review through Utilization Management. 4. Daily maintain and update all departmental and mainframe databases. 5. Create Accounts Receivable accounts for local facilities. 6. Analyze Explanation of Benefits, receipts of any out-of-pocket expenses, determine appropriate reimbursement and requests to Accounts Payable, maintains B.R. bank. 7. The Medical Secretary performs all duties currently performed by the Clerk and posts charges, payments and adjustments as related to non-patient revenue. 8. Sort/route/package documents to and from storage. 9. Provide patient/visitor reception. 10. Respond to requests for information; distributes documents to the requestor. 11. Organize, monitor and maintain departmental files, records, handbooks and manuals. 12. Answer and screen departmental telephone calls; responds and expedites requests; takes messages. 13. Schedule and verify appointments for physician referrals. 14. Track cases sent for physician review. 15. Insure that medical record/chart information is available to the appropriate staff. 16. Receive and batch documents for data entry. 17. Complete and organize standard forms and documents. 18. Order, maintain, receive and store departmental supplies; corrects discrepancies. 19. Receive, review, sort and distribute incoming mail. 20. Maintain departmental logs. 21. Perform data entry. 22. Insure medical record information is accurate. 23. Compile department statistics and prepare reports and charts. 24. Complete health related forms using ICD9/CPT codes provided to them. 25. Research complaints and problems. 26. Prepare narrative reports from patient medical records. 27. Prepare and scan all required documents. 28. Perform cashier functions related to non-patient revenue. 29. Schedule pre-ops, admissions and transfers. 30. Prepare physician/supervisor schedules. 31. Act as a resource for other employees. 32. Research and resolve assigned HealthConnect work queues. 34. Perform other related duties as assigned including special projects.
Job Summary:
Under indirect supervision, provides clerical support to the department; diverse duties requiring knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual departments and may include a combination of answering telephones, posting charges, adjustments and payments, typing or word processing, office supply ordering, office equipment operations, research, billing and filing.
Essential Responsibilities:
1. On a daily basis, screen all potential COBs and verify eligibility and obtain billing requirements from primary insurance. 2. Analyze by interpreting benefits, exclusions and reimbursement levels of primary and secondary insurance carriers. 3. Obtain pre-certification and/or authorizations. Coordinate with local facilities to ensure review through Utilization Management. 4. Daily maintain and update all departmental and mainframe databases. 5. Create Accounts Receivable accounts for local facilities. 6. Analyze Explanation of Benefits, receipts of any out-of-pocket expenses, determine appropriate reimbursement and requests to Accounts Payable, maintains B.R. bank. 7. The Medical Secretary performs all duties currently performed by the Clerk and posts charges, payments and adjustments as related to non-patient revenue. 8. Sort/route/package documents to and from storage. 9. Provide patient/visitor reception. 10. Respond to requests for information; distributes documents to the requestor. 11. Organize, monitor and maintain departmental files, records, handbooks and manuals. 12. Answer and screen departmental telephone calls; responds and expedites requests; takes messages. 13. Schedule and verify appointments for physician referrals. 14. Track cases sent for physician review. 15. Insure that medical record/chart information is available to the appropriate staff. 16. Receive and batch documents for data entry. 17. Complete and organize standard forms and documents. 18. Order, maintain, receive and store departmental supplies; corrects discrepancies. 19. Receive, review, sort and distribute incoming mail. 20. Maintain departmental logs. 21. Perform data entry. 22. Insure medical record information is accurate. 23. Compile department statistics and prepare reports and charts. 24. Complete health related forms using ICD9/CPT codes provided to them. 25. Research complaints and problems. 26. Prepare narrative reports from patient medical records. 27. Prepare and scan all required documents. 28. Perform cashier functions related to non-patient revenue. 29. Schedule pre-ops, admissions and transfers. 30. Prepare physician/supervisor schedules. 31. Act as a resource for other employees. 32. Research and resolve assigned HealthConnect work queues. 34. Perform other related duties as assigned including special projects.
Basic Qualifications:
Experience
High School Diploma/GED Minimum of three (3) years of relevant clerical experience such as but not limited to posting charges, adjustments and payments Ten key by touch Ability to use a computer keyboard to perform assigned duties. Knowledge of PC and Office applications Able to read, write and follow oral and written instructions. Type 45 wpm.
Education
License, Certification, Registration
- N/A
Additional Requirements:
Notes:
- This is an on call position, days and hours may vary.
Primary Location: California,Los Angeles,Mental Health - A
Scheduled Weekly Hours: 1
Shift: Night
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 11:30 PM
Working Hours End: 08:00 AM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Individual Contributor
Department: LA Mental Health Center - Psych -Closed Unit 1 - 0801
Pay Range: $31.16 - $34.52 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
