Medical Assistant
Longview, WashingtonSuccess means that you demonstrate KPs Service Commitment of Respect me, Know me, and Guide me. The Medical Assistants prepare patients and exam rooms for care, assist clinicians with procedures, coordinate communications between clinicians and patients, and facilitate completion of preventative care. Our Medical Assistants are motivated by patient interactions, and are fully engaged in caring for the patient's total health.
- Job Type: Part-time
- Job Level: Individual Contributor
- Travel: Yes, 50 % of the Time
- Glassdoor Reviews and Company Rating
Success Profile
These are the traits of the most successful members of our Medical Assistant team.
- Adaptable
- Collaborative
- Organized
- Proactive
- Problem-solver
- Results-driven
Our Culture
Medical Assistants are an integral component of our care teams. The culture is connected, supportive, encouraging, and collaborative. They support both the patients and the care teams. Medical Assistants connect everything together for the patient, delivering care and service, as well as support and compassion. They also support the operations of our care teams by ensuring that all the behind-the-scenes processes are taken care of so that our clinic can run smoothly.
Medical Assistant
Primary Location Longview, Washington
Worker Location Onsite
Job Number 1307027 Date posted 09/23/2024
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Description:
Participates with the Health Care Team in delivering quality and customer focused health care to patients in a manner that reflects Kaiser Permanentes mission, vision and values. Provides clinical and administrative support to clinicians and other health care team members to offer a variety of health care services to patients. Clinical duties involve both direct (in person) and indirect (via phone or on-line) patient care activities requiring both simple to complex clinical knowledge and skills. As appropriate to the positions scope of authorized duties, the MA is expected to have competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive care experience and work environment. Works under the clinical supervision of the clinician for patient care activities, and under the general direction of the designated manager/supervisor.
Job Summary:
Participates with the Health Care Team in delivering quality and customer focused health care to patients in a manner that reflects Kaiser Permanentes mission, vision and values. Provides clinical and administrative support to clinicians and other health care team members to offer a variety of health care services to patients. Clinical duties involve both direct (in person) and indirect (via phone or on-line) patient care activities requiring both simple to complex clinical knowledge and skills. As appropriate to the positions scope of authorized duties, the MA is expected to have competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive care experience and work environment. Works under the clinical supervision of the clinician for patient care activities, and under the general direction of the designated manager/supervisor.
Essential Responsibilities:
- Clinical Tasks: These job tasks provide patient care and are to be performed competently, consistently, accurately and according to established regional/departmental clinical protocols, policies and procedures and standards. They are: Prepares and organizes patients office visit for known reason/procedure by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside records, etc.) and order entries are ready for clinician review prior to appointment time. Collects pertinent subjective (e.g. signs & symptoms, allergies, current medication, tobacco use, etc.) and objective (e.g. vital signs, height, weight, etc.) data related to patients reason for visit (i.e. chief complaint, presenting symptoms or procedure). Utilizes standardized tools (e.g. PST, health maintenance alerts) to identify and address health maintenance/care gaps with patient and alerts clinician on those that require his/her attention. Recognizes signs and symptoms of common medical illnesses, abnormal versus new/existing and reports to clinician. Alerts clinician on signs and symptoms requiring immediate attention and respond to directions per clinician. Prepares patient for actual visit/procedure prior to clinicians exam during rooming-in process. Assures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure. Checks equipment are in safe working order and cleans room after use. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed by clinician. Use KP HealthConnect and other information systems to document all pertinent data and outcomes of patient care according to standardized procedures and policies such as and not limited to the use of SBAR, KP HealthConnect smarttools, etc. Updates demographic or historical clinical data gathered in the electronic medical record.
- Clinical Procedures: Performs diagnostic tests, therapies and procedures within scope of authorized duties competently and with maintenance of proficiency according to: Specific department standards on core clinical tasks (see departments list of core skills); application of knowledge and skills appropriate to developmental age of patient; and established policies such as and not limited to patient safety, aseptic and sterile techniques and infection control. Examples of categories of clinical tasks are as follows: Screening tests - e.g. vital signs, vision, hearing, developmental, LOPS, pain, etc. Diagnostic tests - e.g. urine dips, spirometry/peak flow, bladder scan, finger sticks for glucose, O2 saturation rate, etc. Medication administration via oral, topical, otic, rectal, vaginal, IM, SubQ, intradermal, ophthalmic, inhalation and nasal routes. Wound care - e.g. routine dressing changes, staple/suture removal, cleansing/flushing of wounds. Application and/or removal of orthopedic appliances and other devices - e.g. splints, slings, orthotics, cast, crutch management, anti-embolic stockings measurement, procedural safety restraints, etc. Minor surgical procedures assist - e.g. biopsies, excisions, insertion of devices, D & C, etc. Medical procedures assist - e,g. PAP, colonoscopies, sigmoidoscopies, colposcopies, joint aspirations, etc. Lab specimens collection and labeling - e.g. nose, throat, wound, application of U-bag, etc. Irrigations - e.g. eye, ear. Instrument/equipment set-up, cleaning and processing (sterile and non- sterile) - e.g. scopes, cryogun, O2 tank, procedural trays, etc. Ambulate/transfer of patient using lift equipment. Other procedures outlined in the core skills checklist as attached.
- Practice Management Activities: These job tasks are primarily indirect patient care (i.e. non face-to-face) to be performed competently, accurately and consistently according to established regional/departmental clinical protocols, policies and procedures and standards. They are: Maintains and adjusts clinicians patient schedule for efficient patient flow that facilitates appointed visits and overbooks. Answers and responds to in-coming messages/requests via telephone, mail or kp.org from patient or other department(s) by collecting and communicating pertinent data requiring clinicians review and input. Act as the clinicians agent to communicate back to patient or department his/her response/instructions in a timely manner. Facilitates and completes follow-up duties on patients plan of care as directed by clinician to include but not limited to: processing of prescriptions and forms; reminder of screening/diagnostic tests that are due; scheduling/staging of procedures, tests, referrals, and/or return appointments; and obtaining and inputting patient data to monitor progress into the electronic medical record. Sorts and prioritizes mail containing patient and/or clinical information requiring clinicians review and attention. Provides population-based care outreach activities to include health maintenance screening as directed by clinician.
- Teamwork, Leadership and Professional Development Activities: Performs appropriate daily activities to start workflow in work area per team agreements and procedures. Demonstrates flexibility and ability to reprioritize workflow to handle urgent/emergent demands of the team effectively. Assists with on-boarding of new hires/transfers and/or validating peers clinical skills. Reports errors, near misses or other hazards in a timely manner per established procedures. Seeks assistance with duties when unable to perform safely, lacks training or outside scope of authorized duties. Completes annual competency assessments and trainings by meeting organizational standards and expectations. Demonstrates and maintains clinical knowledge and skills related to departments clinical area and contributes new ideas to assist team in achieving departmental/regional quality and service goals/initiatives.
- Other duties as assigned consistent with job description.
Basic Qualifications:
Experience
- Employees must be able to successfully obtain Kaiser Permanentes Medication Administration Competency Certification within ninty (90) days of employment as a Medical Assistant.
Education
- Graduate of accredited Medical Assistant program approved by the State.
License, Certification, Registration
- Medical Assistant Certificate (Washington)
- Basic Life Support within 1 months of hire
Additional Requirements:
- Demonstrated interpersonal and customer service skills (Assessment required for external candidates).
- Demonstrated communication (written and oral) skills.
- Demonstrated literacy in using computers and keyboarding.
- Skills in problem-solving, setting priorities and using good judgment for decisions.
- Ability to work independently and efficiently under pressure.
Preferred Qualifications:
- One (1) - two (2) + years in a medical assistant position to assigned departments clinical area (e.g. Pediatrics, FP/IM, OB/Gyn, Surgery, Dermatology, Neurology, Cardiology, etc.) within an ambulatory care setting.
- Current National Medical Assistant Certification.
- Demonstrated clinical knowledge and procedural skills and/or documented trainings in assigned departments clinical area within the last one (1) - three (3) years.
- Familiarity in documenting in an electronic medical record system.
Notes:
- Position is posted for travel at 50% of the time, as this covers LVK and SAL MOB.
Primary Location: Washington,Longview,Longview/Kelso Medical/Dental Offices
Scheduled Weekly Hours: 36
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Variable
Working Hours Start: 07:30 AM
Working Hours End: 05:00 PM
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: W06|SEIU|Local 49
Job Level: Individual Contributor
Department: Longview-Kelso Medical/Dental - Oncology-Clinical Nurse - 1008
Pay Range: $24.91 - $29.21 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 50 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
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Medical, Vision, & Dental
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Retirement Plans
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Educational Opportunities & Tuition Reimbursement
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Career Growth & Development
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Generous Incentives, Awards, & Recognition
More About Kaiser Permanente
What Our People Say
Theresa
Medical Assistant
“Taking care of a person’s total health is important at Kaiser Permanente. We offer an amazing benefits package for employees, and I value being able to have a direct impact on my patients’ well-being in my role as a Medical Assistant.”
Dana
Medical Assistant
“Becoming a Medical Assistant was one of the best career choices of my life. At Kaiser Permanente, I get to make a difference in the lives of others every day by sharing my passion for health care. The work of a Medical Assistant is demanding and rewarding at the same time!”
Daniel
Medical Assistant
“As someone who is passionate about helping people, I am glad I became a Medical Assistant. I finally feel like I can truly help people in a meaningful way. Kaiser Permanente gives me the opportunity to truly help people and I can tell that I am making a significant difference in their lives.”
Medical Assistant Careers
Medical Assistants (MAs) are the backbone of our care teams and play a critical role in delivering an exceptional patient care experience. As an Medical Assistant at Kaiser Permanente, you will be part of a world-class care team working with outstanding Nurses, Physicians, Physician Assistants, and Nurse Practitioners to provide the best care possible.
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