Regional Director RN - Advanced Urgent Care (Emergency Department Experience Required)
Hyattsville, MarylandOur nurse leaders maintain a strong commitment to the highest standards of professional nursing practice and to sustain a culture of excellence. You will encourage your teams to use evidence-based practice to deliver high-quality patient care, contribute to research, and spread innovation beyond Kaiser Permanente. Backed by the resources of one of the nation’s largest health care providers, you’ll motivate and inspire your team to achieve goals, value individual contributions, and celebrate accomplishments in meaningful ways while realizing your own potential as a leader.
- Job Type: Full-time
- Job Level: Director/Senior Director
- Travel: Yes, 10 % of the Time
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Adaptable
- Collaborative
- Compassionate
- Leadership
- Problem-Solver
- Results-Oriented
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive.
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Medical, Vision & Dental
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Retirement Plans
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Tuition Reimbursement
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Tuition Reimbursement
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Supportive Team & Resources
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Career Growth & Development
Our Culture
Our Nurse Leaders cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. Together, we pursue lifelong learning in the belief that it expands our knowledge so we can better serve our patients. We participate in research to inform our evidence-based care. Our nurses reflect the rich diversity of our members and communities, and provide culturally responsive and competent care that promotes the understanding of our members’ needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.
What Our People Are Saying
Ghada, PhD, RN, NEA-BC, CENP
SCAL Regional Director
Patient Care Services
“So proud to be a Kaiser Permanente nurse leader. Despite all the challenges we experienced with the pandemic, we remained true to our mission to provide safe, quality care to our patients and members, and continue to encourage our employees to grow and develop professionally. I have completed my Doctor of Philosophy in Nursing and lead with an exceptional team. There are boundless opportunities here.”
Gertrude, RN, BSN, MSA
Administrative Service Director
Nursing Administration
“Kaiser Permanente has a mission of providing affordable health care not just for our members, but also the community — which is a passion of mine. I consider myself very fortunate to work for an organization that values their employees. As a nurse leader, I LOVE what I do! We provide endless possibilities for growth and professional development.”
Michele, JD, MBA, RN
Director
Nursing Professional Development and
Simulation/Magnet Journey
“Kaiser Permanente provides its nurse leaders with opportunities to innovate and thrive in an evidence-based practice that’s advancing the science of nursing and embracing a culture of excellence.”
Philidah, MSN, RN
Sr. Director of Nursing
“It’s a privilege to work for Kaiser Permanente. They support nurses through a variety of learning opportunities, from self-paced learning to leadership courses and stretch assignments. It enables equitable opportunities for professional growth and career advancement.”
Mervin
Assistant Medical Center Administrator
“I’m incredibly grateful for the support I received from Kaiser Permanente. I would not be where I am right now without the mentoring from outstanding leaders, the strong relationships I built with my team, and the partnership with other departments.”
Melissa
Assistant Nurse Manager
“I’m in my first position here, but I’ve already had the opportunity to be part of the Magnet Journey, quality and safety committees, and co-chair Professional Nursing Excellence Council. Kaiser Permanente continues to help me grow through leadership training programs like Activate and stretch assignments.”
Aletha
Department Manager
“Kaiser Permanente has many resources and tools to help us grow professionally. We have courses and financial aid for individuals who choose to advance.I love being a leader because I love to encourage, inspire, and develop my team. I also embrace challenges and enjoy collaborating in projects that positively impact our members.”
Adriana
Department Manager RN
“Kaiser Permanente allows me to focus on preventive health care, which contrasts with my acute care background. I appreciate the preventive care services that we offer our members and the different forms of communication based on personal preference.”
Regional Director RN - Advanced Urgent Care (Emergency Department Experience Required)
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- Regional Strategic Planning
- Responsible for the strategic direction, management, and performance of all AUC activities through disciplined and principled leadership.
- Plans and executes short, mid and long range strategic plans within the context of regional and organization-wide strategies and objectives.
- Responsible for continuously monitoring and evaluating the performance of the department against internal and external benchmarks to assure cost effective, quality service.
- Act as a business leader for the organization by setting goals and objectives for the department that align with the Regional Operating Plan.
- Participates in regional steering committees, where necessary.
- Incorporates the KP Nursing Vision, Model and Values throughout their organization.
- Collaborative & Consultative Leadership
- Fosters collaborative partnership with MAPMG AUC, Health Plan Leaders and labor partners to provide integrated design, development, implementation, management and evaluation of services affording members, timely access to care, evidence based quality of care and exceptional care experiences in the region across the continuum of care.
- Escalates key issues to Chief Operating Officer, Chief Nursing Executive and MAPMG Associate Medical Director and serves as point of communication between the departments and regional office.
- Models, mentors, and inspires evolved leadership practices.
- Accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Credo, the KP Mission, Regional Operating Plan and departmental initiatives.
- Accountable for consistently demonstrating the knowledge, skills, abilities and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, to the communities we service and to purchasers, contractors and vendors.
- Lend support, leadership and/or sponsorship to cross departmental/facility initiatives to increase organizational efficiency.
- Change Management & Innovation
- Creates and maintains strong department cultures that understand and support the programs mission, objectives, policies and procedures.
- Promotes a team environment and provides work direction and guidance including coaching, professional development, education, orientation and training.
- Utilizes research and best practices to implement and expedite progressive clinical changes and to continuously improve the delivery of patient care and member services.
- Establishes implements and evaluates effectiveness of organizational structure departmental policies and personnel management practices to achieve effective front-line supervision of staff region-wide.
- Quality
- Ensures all regional policies and procedures are implemented and followed in each department.
- Ensures the maintenance of the highest quality standards for the region.
- Works with AUC Chiefs, managers, and clinical staff to develop guidelines and protocols that maintain quality output, minimize risk, meet audit requirements and promote utilization of affordable care. Monitors practices and processes to ensure guidelines and protocols are followed.
- Assesses quality outcomes and develops data systems to guide future decision making and quality improvement efforts.
- Ensures compliance with all Kaiser Policies, accreditation standards and regulatory requirements (Federal, State and local).
- Patient Care
- May perform direct patient care to the extent necessary to maintain clinical expertise, competency and licensing to fulfill job responsibilities and to direct the provisioning of care of the department.
- Minimum ten (10) years of nursing experience in an Emergency Department setting.
- Minimum seven (7) years of supervisory/leadership experience.
- Minimum five (5) years of leadership experience in an emergency department.
- Masters degree in healthcare administration, nursing, business administration or a related field.
- This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire.
- Registered Nurse License (Maryland) within 6 months of hire AND Registered Nurse License (Virginia) within 6 months of hire
- Compact License: Registered Nurse within 6 months of hire
- Registered Nurse License (District of Columbia) within 6 months of hire
- Effective team building, conflict resolution, persuasive communication and presentation skills required.
- Strong analytical skills and experience analyzing medical expenses, staffing models and utilization and the ability to analyzing complex functions, procedures, and problems to find creative, logical, and effective solutions.
- Ability to effectively coordinate multiple projects and utilize time management skills.
- Ability to build relationships through responsive, respectful communications and positive collaborations across many departments or organizational segments.
- Ability to be a change agent and assist in behavioral transformation of staff (strategy, motivation, vision/mission development, consistency). Must be able to work in a Labor/Management Partnership environment.
- Demonstrates proficiency in the following areas: Service Orientation, Communication, Influence, Change Leadership, Results Orientation, Leadership Development and Cultural Competence.
- N/A
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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