Pharmacy Manager
Hillsboro, OregonAs part of the pharmacy team with Kaiser Permanente, you’ll learn and grow as you help make a difference in the lives of everyone in our communities. Whether you’re working with patients, partnering with physicians, or collaborating with colleagues, you’ll play a key role in an information-rich environment. One where your development will be supported and your skills will be challenged as you work at the top of your license. If you want to explore opportunities beyond your role, we provide a wide array of professional growth opportunities to help our pharmacy team advance their skills and careers. If you believe in the continued pursuit of excellence, there’s no better place to put your beliefs into practice.
- Job Type: Full-time
- Job Level: Manager with Direct Reports
- Travel: Yes, 5 % of the Time
- Pay Range: $175100 - $226600 / year
Success Profile
We’re looking for Pharmacy team members who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Multi-Tasker
- Team Player
- Results Driven
Benefits
We offer several benefits to our pharmacy team.
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Health Care Benefits
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Compensation
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Vacation, Holiday & Sick Leave
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Labor Management Partnership
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Work-Life Balance
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Healthy Workforce
Our Culture
As part of the Kaiser Permanente pharmacy team, you’ll collaborate with other team members and physicians to continually evolve and enhance patient care. You can also take advantage of our electronic medical record systems and our integrated technology platforms. It’s a unique opportunity to drive the future of care for all while leveraging your expertise to improve the total health of our members.
What Our People Are Saying
Alex
Outpatient Pharmacy Operations Manager
“I’ve felt real support every step of the way throughout my pharmacy career. I would not be the pharmacist I am today if I was not empowered to practice kindness and compassion, and be allowed to be me. I feel blessed to have been a part of this organization for the past 16 years.”
Osagie
Ambulatory Care Pharmacy Supervisor
“I have had multiple growth opportunities at Kaiser Permanente. I started as a Summer Youth intern, then I worked as an Apothecary Circle intern. After that, I received two years of pharmacy residency training here. I’ve always been supported with substantial resources like tuition reimbursement, business resource groups, as well as coaching and mentorship programs.”
Porsha
Director, Inpatient Pharmacy Services
“I chose Kaiser Permanente because of its presence in our communities. We acknowledge, support, cultivate, and nourish the body, soul, and spirit of each patient, employee, and community member. I wanted to be a part of such a phenomenal organization.”
Robert
Manager, Mail Order Call Center
“They encouraged me to work outside of my comfort zone. Now, I’m on a career path I would have never expected. I enjoyed my pathway to get here and it’s been a challenge. It really helped me grow as a person and as an employee. Kaiser Permanente supported me to be the manager I am today.”
Georgina
Project Manager
“I joined Kaiser Permanente as a young mother with a family. I knew this was a stable company with great pay and benefits, and many opportunities to grow. I’ve always experienced flexibility and growth and we’re encouraged to serve our communities and to have a work-life balance.”
Michelle
Pharmacy Clerk
“When you join Kaiser Permanente, you have access to a wealth of experience in the health care industry. You’ll learn about more than medications. You’ll gain experience in customer service, data entry, and other valuable areas. I enjoy supporting our pharmacists and ensuring my patients receive the medications they need.”
Pharmacy Manager
Primary Location Hillsboro, Oregon
Worker Location Flexible
Facility Westside Specialty Medical Offices
Job Number 1287376 Date posted 06/10/2024
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Description:
Directing, coordinating and supervising all aspects of pharmacy services within the location to support the departments mission of providing safe, appropriate, accessible, cost effective, high quality pharmacy services in a satisfying manner both to those who receive and those who provide the service. Additionally, accountable for area-wide program design, implementation, maintenance and evaluation responsibilities e.g. pharmacy improvement projects, acts as assistant to Service Area Manager, and assists in mentoring new supervisors. Other duties as assigned.
Job Summary:
Directing, coordinating and supervising all aspects of pharmacy services within the location to support the departments mission of providing safe, appropriate, accessible, cost effective, high quality pharmacy services in a satisfying manner both to those who receive and those who provide the service. Additionally, accountable for area-wide program design, implementation, maintenance and evaluation responsibilities e.g. pharmacy improvement projects, acts as assistant to Service Area Manager, and assists in mentoring new supervisors. Other duties as assigned.
Essential Responsibilities:
- Organize, supervise and operate location pharmacy services in a cost effective manner; develop, implement and evaluate ongoing design and workflow changes that improve the daily work methods, productivity, service, and resource utilization by staff and members. Perform all aspects of budget accountability for the location; administer the operating budget for the location; assist the Service Area Manager and other location department managers by providing necessary resource information that could impact other cost centers. Routinely monitor ledgers, financial and productivity reports that correlate staffing, drug costs and other operating expenses with work volume. Maintain sound asset management practices and routinely communicate the importance of asset accountability. Develop, design, implement, coordinate, and evaluate area-wide programs and projects as assigned by the Regional Pharmacy Manager and/or Pharmacy Service Area Manager e.g. managerial mentorship, professional development, quality improvement, quality assurance, member service, etc. Accountable for implementing programs to enhance drug therapy and ensure effective and efficient methods of formulary management consistent with department and program goals, objectives, strategies and missions; mentor and develop supervisors in addition to recruitment of potential supervisors.
- Develop and retain a competent, motivated professional staff; recruit, interview, select, hire, orient, train, evaluate, counsel, discipline and terminate if necessary all pharmacy staff for the location (supervisor, technicians, pharmacist-in-charge, pharmacists, pharmacy assistants, pharmacy technicians, pharmacy interns) in accordance with organizational, legal, regulatory, organized labor and quality of life standards, policies and regulations. Direct the provision of satisfying pharmacy services to all Kaiser Permanente members; monitor and sustain pharmacy services in compliance with state and federal laws, all regulatory bodies, established quality standards and organizational service standards e.g. The Service and Behavior Guidelines. Implement and monitor member satisfaction measures. Personally investigate, respond and resolve member inquiries and concerns within the location
- Integrate and effectively coordinate location pharmacy services with other departments, physicians, other health care professionals and medical office/medical center administration; maintain a productive, collaborative working relationship within the department and the facility; identify and report issues identified as expanding beyond location boundaries; assist the Service Area Manager in resolving such issues where appropriate. Develop, implement, mentor and evaluate ongoing quality assurance and quality improvement monitors; reports outliers to the Service Area Manager; initiate action (s) to address outliers and return them to compliance with established quality standards as defined at the location and/or departmental level. Maintain a contemporary professional knowledge of pharmacy practice; provide routine operational support to insure a clear understanding of daily work group/ work flow issues; maintain requisite pharmacy licensure. Develop and implement programs that support the departments strategic plan and the Programs quality of care objectives and strategies.
- Maintain a contemporary knowledge of managerial techniques and skills that insure quality first-line supervision of staff assets. Maintain a contemporary knowledge of safety and security laws, standards and regulations; identify and remedy risks and hazards associated with the work performed; develop safety and security procedures for the workplace within the context of organizational and departmental policies. Identify, justify and procure necessary equipment and supplies needed to perform the daily work by staff; manage capital equipment budgets for location provide expert consultation to the Service Area Manager in designing, remodeling, renovating and equipping the location pharmacy (s) work space (s).
Basic Qualifications:
Experience
- Minimum three (3) years as a pharmacist in pharmacy practice
- Minimum five (5) years of experience in pharmacy practice; (this may be met with internal candidates who have a minimum of three (3) years experience as a pharmacist at KP)
- Minimum three (3) years of applicable leadership experience, such as lead or supervisor, or program/project management experience or related consulting experience
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- Pharmacist License (in the state where care is provided)
Additional Requirements:
- Thorough working knowledge of state and federal pharmacy laws, regulatory requirements and professional practice standards.
- Thorough knowledge of contemporary pharmacy practice.
- Working knowledge of principles of supervision, personnel management, contract administration, financial analysis, asset management and auditing techniques.
- Demonstrated contemporary pharmacy skills and vision.
- Demonstrated and proven communication and interpersonal skills.
- Demonstrated ability to use good judgment and decision making while coping in a stressful, busy environment daily; ability to respond calmly, courteously and effectively in stressful situation.
- Demonstrated ability to plan for and organize the daily work with limited resources and time.
- Demonstrated time management skills.
- Demonstrated effective professional role-model.
Preferred Qualifications:
- Five (5) or more years as a pharmacist in a managed care pharmacy setting.
- Five (5) or more years of supervisory experience or comparable leadership experience, preferably in a pharmacy or health care setting.
- Experience in a managed care setting.
- Pharmacy licensure in Washington and Oregon.
- Previous leadership position at Kaiser Permanente e.g. location supervisor, pharmacist-in-charge, pharmacist specialist preferred.
- Thorough knowledge of supervisory/managerial techniques and skills.
- Current working knowledge of organizational policies, procedures, and labor agreements.
- General knowledge of business practices in a prepaid group practice setting.
- Working knowledge of all automated systems (TOPS, MIPS, CAPPS, ARC, Epicare, Phone Systems, Bergen).
- Demonstrated keyboarding skills.
- Demonstrated ability to cope with stressful, busy environment with a professional, controlled demeanor.
- Postgraduate business, pharmacy or management degree, certification or residency preferred.
Primary Location: Oregon,Hillsboro,Westside Specialty Medical Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 04:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-NW-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Westside Medical Cntr - Inpatient Pharmacy-1 - 1001
Pay Range: $175100 - $226600 / year
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 5 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home.
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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