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Clinical / Service Delivery Technology Engineer IV, Medical Imaging

Primary Location Harbor City, California Worker Location Onsite Facility South Bay Medical Center Job Number 1324653 Date posted 12/10/2024
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Description:
Job Summary:

In addition to the responsibilities listed below, this position is responsible for performing moderately complex corrective repairs, routine preventive maintenance, and acceptance testing on all diagnostic imaging systems; preparing diagnostic imaging studies to be transferred to digital imaging environment independently; and performing installations of moderately complex diagnostic imaging systems, electronic image transfer systems, and associated equipment.

Essential Responsibilities:


  • Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.

  • Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.

  • Ensures that documentation is adequately maintained by: documenting ones action taken (e.g., maintenance, repairs, part replacement) in the centralized maintenance management system typically without review upon completion; documenting standards, procedures and protocols for all major processes and ensuring that all standards are upheld independently; and developing and maintaining adequate parts of medical devices and software independently.

  • Conducts ongoing preventative maintenance of medical equipment by: performing inspections and functionality tests of moderately complex medical devices (e.g., integrated, interoperable) and software independently; performing scheduled preventative maintenance of moderately complicated medical equipment and software (e.g., replacing parts) independently; responding to requests for maintenance that may require advanced judgment and discretion; and maintaining advanced awareness of the status of ongoing preventative maintenance activities, problems, and concerns.

Minimum Qualifications:


  • Associates degree or vocational certificate in Electronic Service, or related field AND Minimum five (5) years of experience in medical technology field service with medical devices and systems or a directly related field OR Minimum six (6) years of experience in technology field service, or a directly related field.


Additional Requirements:



  • N/A


Preferred Qualifications:
  • Professional certification as a Certified Radiology Equipment Specialist (CRES).
  • Certificate of Vendor Training involving directly related systems.
Primary Location: California,Harbor City,South Bay Medical Center Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Individual Contributor Specialty: Clinical / Service Delivery Department: Regional Service Center - Biomed Eng-X-Ray Svcs - 0806 Pay Range: $51.77 - $67 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 20 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
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