Registered Nurse, Navigator, Southwood Office
Duluth, GeorgiaAt Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
- Job Type: Full-time
- Job Level: Individual Contributor
- Travel: No
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Leadership
- Socially Conscientious
- Trustworthy
Benefits
We offer several benefits to our nurses.
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Medical, Vision & Dental
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Retirement Plans
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Educational Opportunities & Tuition Reimbursement
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Supportive Teams & Resources
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Career Growth & Development
Our Culture
At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.
What Our People Are Saying
Kristen
Relief Charge Nurse
“Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.”
Jazmin
RN, Advice Nurse
“Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.”
Stella
Registered Nurse IV
“Kaiser Permanente has taken me on a personal and educational growth journey. I am supported by a culture of excellence that allows me to be dedicated to patients and patients’ families every day at work. What an honor to be part of Kaiser Permanente.”.
Caitlin
Inpatient Lactation Consultant
“As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.”
Kimberly
Quality Coordinator RN
“In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.”
David
Appointment and Advice RN
“The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want – from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.”
Shawn
BSN, RN
“I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.”
Registered Nurse, Navigator, Southwood Office
Primary Location Duluth, Georgia
Worker Location Flexible
Facility Gwinnett Medical Offices I
Job Number 1313398 Date posted 10/15/2024
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Description:
Job Summary:
Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in the center. The Registered Nurse (RN) Navigator practices professional nursing as defined by the Georgia Registered Professional Nurse Practice Act and by organizational policies, procedures, and guidelines. Using the nursing process, an RN Navigator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the care continuum. Serves as an additional point of contact for patients, families, caregivers, and referring physicians to assist with accessing clinical and supportive care services offered within and outside of Kaiser Permanente Georgia. Develop and maintain high quality evidence-based care processes through patient education and training to achieve optimal patient outcomes. Maintains a strong component of patient/family advocacy with day-to-day review and coordination of multidisciplinary services. Provide outreach to connect patients to educational information, resource partners, or support groups.
Essential Responsibilities:
- Assists patients and families in understanding their diagnosis, treatment options, and the resources available to them within Kaiser Permanente.
- Responsibilities include but are not limited to assessment, symptom management, analysis of data, planning, case management, and implementation of interventions and evaluation of the outcomes for patients with past, current, or suspected chronic diagnosis.
- Develop and facilitate a plan of care in consultation with treating physicians, patient, their support network, and family members, to assist the patient in understanding/navigating their individualized plan.
- Serves as an essential link between patients, healthcare providers, family, and support team, and any other individuals involved in the coordination of care.
- Facilitate changes in the plan of care and brokering necessary services to facilitate a patient-centered care environment. Service settings may include, but are not limited to the hospital, outpatient, home, or other supportive environments.
- Performs care assessments and triage of new and ongoing patients (including patients on a clinical research study) by phone, in the clinic, or in coordination with other healthcare team members by other communication methods.
- Facilitates appointments for consults, procedures, and support services within the established service lines.
- Facilitates the availability of pathology reports, radiographic studies and additional pathology testing needed for the member prior to or after their consult appointment within the specialty department.
- Standardizes patient education materials by developing and maintaining a resource library specific to the specialty patient population to be utilized by both the patients and the healthcare team.
- Delivers patient and family education prior to initiation of treatment plan and remains available throughout the treatment process for questions or concerns from patient/family or caregiver.
- Follows the patient throughout the entire continuum of care while an active Kaiser Permanente KPGA patient and continue to collaborate with external healthcare members regarding inpatient treatment and discharge planning. Monitor patient compliance with patient treatment plan. Assist patients with referrals to outside resources and care coordination as needed.
- Responsible for outreach to maintain a positive working relationship as appropriate with key customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff, primary care, palliative care, and all other specialty services needed).
- Assists the patient with symptom management side effects of treatments keeping the physician updated with their side effects, interventions, medication needs and any dose limiting toxicities that are identified promptly.
- Develop a database of community resources for patients (ex. American Cancer Society, local support groups etc.). Central point of contact for all navigated patients involved in data collection or research projects. Central point of contact with the clinical research coordinator. Identify potential patients for Clinical Trials protocols and coordinates with the research coordinator to consent the patient. Work with quality staff, research team members, and other healthcare team partners to collect data, monitor trends, track outcomes, support and/or participate in research projects, and facilitate strategic planning processes related to patient care. Foster relationships with Kaiser Enterprise for visiting members that may be requiring treatment while in the Georgia region.
- Responsible for ongoing development and implementation of the Nurse Navigator role at Kaiser Permanente and within the community.
- Carry out various direct patient care activities within scope of practice and accurately document the patient care in the patient medical record according to KP and department policy.
- Serves as a preceptor, resource, and mentor for new members of the healthcare team and nursing students.
- Develop a departmental outreach resource database to connect patients and individuals to services and community resources approved by the Chief of relevant specialty department. Ensure that the database is easily accessible by the healthcare team and updated on a regular basis.
- Maintain knowledge about disease specialty, treatments, delivery of Navigator services. Participate in all relevant trainings and networking calls/opportunities. Analyzes new knowledge gained from conferences, workshops, professional literature, or hands on training and assimilates this knowledge into clinical practice.
- Specialty specific job responsibilities including but are not limited to medication teaching, device programming and maintenance, maintaining relevant databases, patient education, self-injection teaching, and policy review.
- Identifies clinical quality indicators for relevant patient population and conducts systematic reviews when required. Implements methods and processes to sustain change in nursing practice, programs of care, and clinical innovation. Facilitates evaluation of records by physicians, peers, and quality standards, according to protocols and receives and implements constructive directives.
- Participates in specialty department meetings as needed.
- Performs any other job-related duties as assigned.
Basic Qualifications:
Experience
- Minimum three (3) years of current RN clinical experience in area of specialty.
Education
- Associates degree in nursing.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- Registered Professional Nurse License (Georgia) required at hire
- Basic Life Support required at hire from American Heart Association
Additional Requirements:
- Advanced Cardiac Life Support (ACLS) Required at hire (In Cardiac specialties ONLY).
- Specialty Nursing Certification in relevant field within 12 months of hire.
Preferred Qualifications:
- Experience as a Clinical Nurse Coordinator, Clinical Navigator, or Case Manager preferred.
- Bachelors (BSN) degree.
Primary Location: Georgia,Duluth,Gwinnett Medical Offices I
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: GUP|UFCW|Local 1996
Job Level: Individual Contributor
Department: Regional Office - 9 Piedmont - Case Management - 2808
Pay Range: $43.61 - $54.92 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
Flexible: Work location is on-site at a KP location, with the flexibility to work from home.
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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