Ward Clerk
Primary Location Downey, California
Worker Location Onsite
Facility Downey Medical Center
Job Number 1324734 Date posted 12/24/2024
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Description:
Job Summary:
Under indirect supervision of a Registered Nurse, provides and performs a variety of clerical functions for the department including but not limited to: maintaining department files and records; coordinating the acquisition of charts and patient records; scheduling/re-scheduling and coordinating patient examinations, procedures and testing; performing the typical duties and responsibilities of a receptionist. Promotes the efficient operation of the department by arranging and coordinating the scheduling of patient care activities and maintaining supplies and equipment..
Essential Responsibilities:
- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Provides reception for assigned area. In conjunction with other departments, assists in the resolution of members problems.
- Files and records physician orders accurately and timely in accordance with departmental policies and procedures. Assists in maintaining accurate and up-to-date medical records and enters computerized medical data from patient charts. Completes and files patient processing forms.
- Calls or faxes prescriptions into pharmacy.
- Assures accurate census by inputting admission, discharge, and transfers in a timely manner. Schedules and re-schedules or cancels tests, procedures and examinations for patients.
- Coordinates the administrative aspects of hospitalization admission, transfer , discharge and transportation.
- May transport patients, equipment, supplies, and laboratory specimens.
- Prints and distributes diagnostic reports and notifies appropriate personnel of abnormal lab results.
- Organizes and maintains department files, records, handbooks, manuals, committee minutes and inventory of patient education files.
- Collects, sorts, and delivers mail; prepares outgoing mail.
- Promptly answers call lights, alarms and patient requests.
Pay Grade: 13
Basic Qualifications:
Experience
- Minimum one (1) year experience within the last three (3) years as a Ward Clerk or clerk in a hospital/medical office setting, and/or equivalent on-the-job-training.
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
- High school graduate or equivalent.
License, Certification, Registration
- N/A
Additional Requirements:
- Typing 30 wpm or as required by facility.
- Communicates in a clear, concise manner appropriate to the developmental stage of the patient.
- Demonstrated ability to communicate in English - orally and in writing - with all medical center employees.
- Demonstrated ability to utilize Medical Terminology.
Preferred Qualifications:
- Completion of a Ward Clerk training program.
- Some positions may be posted as bilingual Spanish in order to communicate with Spanish-speaking members.
- Possession of a current Basic Life Support (BLS) card.
Notes:
- This is an on-call position; days and hours may vary.
- Must be able to rotate in Pre-Op, PACU, OR, POC for coverage.
Primary Location: California,Downey,Downey Medical Center
Scheduled Weekly Hours: 1
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 12:01 AM
Working Hours End: 11:59 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Individual Contributor
Department: Downey Medical Center - Operating Room-1 - 0801
Pay Range: $27.88 - $30.9 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 5 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
