Laboratory Technician Support Services Supervisor
Primary Location Downey, California
Worker Location Onsite
Facility Downey Medical Center
Job Number 1328414 Date posted 12/20/2024
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Description:
Responsible for the supervision and daily operations of the laboratory, coordinating all unit activities and promoting optimal department and individual technical performance of support staff such as Lab Assistants, Lab Aides, Path. Tissue Techs, Autopsy Techs, and Lab Clerks.
Job Summary:
Responsible for the supervision and daily operations of the laboratory, coordinating all unit activities and promoting optimal department and individual technical performance of support staff such as Lab Assistants, Lab Aides, Path. Tissue Techs, Autopsy Techs, and Lab Clerks.
Essential Responsibilities:
- Supervises and ensures the quality, quantity, and reliability of the work performed by all laboratory support staff.
- Optimally schedules and distributes personnel during periods of varying work load.
- Reviews specimens to ensure they are collected and processed according to established time and quality standards.
- Acts as liaison between medical staff and clinical laboratory to clarify orders, obtain missing information, resolve problems, and coordinate the processing of special and routine tests.
- Ensures compliance with federal, state, and local, medical center, and departmental regulations and policies.
- Ensures that work areas are maintained for cleanliness, safety, and aesthetics.
- Provides staff with ongoing training, orientation, evaluation, coaching, and disciplining.
- Fosters teamwork and harmonious relationships within the department.
- Handles and resolves patient and staff concerns in a timely manner.
- Responds to patient care issues to maintain quality of service.
- May oversee the collection and documentation of patient fees.
- Determines the supplies needed for operation of assigned area(s) within the laboratory.
- Maintains a cost effective budget and keeps current with new products and vendors.
- Assists in the coordination and maintenance of the laboratory disaster plan.
- Develops procedures and systems to meet patient care, staff and physician needs.
- Maintains and updates departmental manuals.
- Collects workload data and other statistical data as required.
- Maintain computerized access for all laboratory specimens.
Basic Qualifications:
Experience
- Minimum five (5) years of technical experience in a clinical laboratory.
- Minimum one (1) year of supervisory/leadership experience.
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- Phlebotomy Technician II Certificate (California) OR Medical Laboratory Technician License (California) OR Limited Phlebotomy Technician Certificate (California) OR Phlebotomy Technician I Certificate (California)
Additional Requirements:
- Recent experience (within three years of hire date) in a high volume clinical laboratory required.
- Knowledge of management theories and principles.
- Knowledge of medical terminology. Strong written and verbal skills required.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- N/A
Notes:
- Will oversee INPT&OUTPT ops, asst w/admin duties, work weekends as needed, be part of managers on-call rotation.
- Days/hours may vary based on dept needs.
Primary Location: California,Downey,Downey Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 09:00 AM
Working Hours End: 06:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Team Leader/Supervisor
Department: Downey Medical Center - Pathology/Lab-PermLab SysCoord - 0806
Pay Range: $80600 - $104280 / year
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 50 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
