Clinical / Service Delivery Technology Specialist II - (Pharmacy Automation)
Primary Location Downey, California
Worker Location Onsite
Job Number 1341608 Date posted 03/07/2025
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Description:
Essential Responsibilities:
Job Summary:
This role requires experience in a manufacturing or distribution production maintenance systems environment. Background in automation and conveyor equipment and controls systems to support our Pharmacy Refill Center.
Performs troubleshooting and repairs on standard medical equipment and software, escalating when necessary. Performs inspections, functionality tests, scheduled preventative maintenance, and recall of standard medical equipment and software. Installs, updates, and modifies equipment, ensuring compliance with manufacturers specifications with guidance from a supervisor. Investigates and documents standard incidents and accidents involving medical equipment or software. Coordinates the use of vendors to perform repairs and maintenance when necessary with guidance from a supervisor. Documents corrective repairs and preventative maintenance, and maintains the parts inventory for medical devices and software.
Essential Responsibilities:
- Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
- Ensures that documentation is adequately maintained by: documenting ones action (e.g., maintenance, repairs, part replacement) in the centralized maintenance management system with minimal guidance and monitoring; documenting standards, procedures and protocols for all major processes and upholding all standards with limited oversight; and maintaining adequate parts of inventory for medical devices and software with limited oversight.
- Conducts ongoing preventative maintenance of medical equipment by: performing routine inspections and functionality tests of standard medical equipment (e.g., integrated, interoperable) medical devices and software with some direction; assisting with scheduled preventative maintenance of medical equipment and software (e.g., replacing parts) while exercising judgement and discretion; responding to straight forward requests for maintenance that may require judgment and discretion; and maintaining basic awareness of the status of ongoing preventative maintenance activities, problems, and concerns.
Minimum Qualifications:
- Associates degree or vocational certificate in Electronic Service, or related field AND Minimum one (1) year of experience in medical technology field service with medical devices and systems or a directly related field OR Minimum two (2) years of experience in technology field service, or a directly related field.
Additional Requirements:
Preferred Qualifications:
- Certificate of Vendor Training involving directly related systems.
Primary Location: California,Downey,Downey Service Center
Scheduled Weekly Hours: 40
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 12:01 AM
Working Hours End: 11:59 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Individual Contributor
Specialty: Clinical / Service Delivery
Department: Downey Service Center - Central Refill Center - 0801
Pay Range: $37.01 - $47.86 / hour
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
