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Assistant Manager Ambulatory Care RN, Surgical Services (Downey)

Downey, California

Our nurse leaders maintain a strong commitment to the highest standards of professional nursing practice and to sustain a culture of excellence. You will encourage your teams to use evidence-based practice to deliver high-quality patient care, contribute to research, and spread innovation beyond Kaiser Permanente. Backed by the resources of one of the nation’s largest health care providers, you’ll motivate and inspire your team to achieve goals, value individual contributions, and celebrate accomplishments in meaningful ways while realizing your own potential as a leader.

  • Job Type: Full-time
  • Job Level: Team Leader/Supervisor
  • Travel: Yes, 25 % of the Time

Success Profile

We’re looking for Nurse Leaders who possess the following traits.

  • Adaptable
  • Collaborative
  • Compassionate
  • Leadership
  • Problem-Solver
  • Results-Oriented

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive.

  • Medical, Vision & Dental

  • Retirement Plans

  • Tuition Reimbursement

  • Tuition Reimbursement

  • Supportive Team & Resources

  • Career Growth & Development

Our Culture

Our Nurse Leaders cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. Together, we pursue lifelong learning in the belief that it expands our knowledge so we can better serve our patients. We participate in research to inform our evidence-based care. Our nurses reflect the rich diversity of our members and communities, and provide culturally responsive and competent care that promotes the understanding of our members’ needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.

What Our People Are Saying

Ghada, PhD, RN, NEA-BC, CENP

SCAL Regional Director
Patient Care Services

So proud to be a Kaiser Permanente nurse leader. Despite all the challenges we experienced with the pandemic, we remained true to our mission to provide safe, quality care to our patients and members, and continue to encourage our employees to grow and develop professionally. I have completed my Doctor of Philosophy in Nursing and lead with an exceptional team. There are boundless opportunities here.

Gertrude, RN, BSN, MSA

Administrative Service Director
Nursing Administration

Kaiser Permanente has a mission of providing affordable health care not just for our members, but also the community — which is a passion of mine. I consider myself very fortunate to work for an organization that values their employees. As a nurse leader, I LOVE what I do! We provide endless possibilities for growth and professional development.

Michele, JD, MBA, RN

Director
Nursing Professional Development and
Simulation/Magnet Journey

Kaiser Permanente provides its nurse leaders with opportunities to innovate and thrive in an evidence-based practice that’s advancing the science of nursing and embracing a culture of excellence.

Philidah, MSN, RN

Sr. Director of Nursing

It’s a privilege to work for Kaiser Permanente. They support nurses through a variety of learning opportunities, from self-paced learning to leadership courses and stretch assignments. It enables equitable opportunities for professional growth and career advancement.

Mervin

Assistant Medical Center Administrator

I’m incredibly grateful for the support I received from Kaiser Permanente. I would not be where I am right now without the mentoring from outstanding leaders, the strong relationships I built with my team, and the partnership with other departments.

Melissa

Assistant Nurse Manager

I’m in my first position here, but I’ve already had the opportunity to be part of the Magnet Journey, quality and safety committees, and co-chair Professional Nursing Excellence Council. Kaiser Permanente continues to help me grow through leadership training programs like Activate and stretch assignments.

Aletha

Department Manager

Kaiser Permanente has many resources and tools to help us grow professionally. We have courses and financial aid for individuals who choose to advance.I love being a leader because I love to encourage, inspire, and develop my team. I also embrace challenges and enjoy collaborating in projects that positively impact our members.

Adriana

Department Manager RN

Kaiser Permanente allows me to focus on preventive health care, which contrasts with my acute care background. I appreciate the preventive care services that we offer our members and the different forms of communication based on personal preference.

Assistant Manager Ambulatory Care RN, Surgical Services (Downey)

Primary Location Downey, California Worker Location Onsite Facility Orchard Medical Offices Building A Job Number 1320578 Date posted 11/05/2024
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Description:
Job Summary:

Assists in managing a single department or multiple small departments providing ambulatory patient care services by supervising daily operations and patient care activities. Ensures staff provides high quality, accessible, cost effective care and patient focused services to members across the continuum which comply with local, state, and federal requirements. Implements and supervises the maintenance of clinical practice standards, budgets, and staff development. Assists in integrating services/operations with nursing standards of practice, service priorities and performance/outcome measures, as well as with business, departmental and organizational goals/objectives.



Essential Responsibilities:


  • Supervises daily operations and service delivery.

  • Ensures staff provides the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, TJC, federal, state and local requirements.

  • Implements and maintains patient care and quality service standards to meet members and internal clients expectations.

  • Acts as patient advocate resolving patient care issues.

  • Recommends, implements and evaluates processes to improve systems and patient care results across the continuum of care.

  • Assists in developing and monitoring budgets and resource allocations.

  • Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.

  • Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train and maintain the competency of all department staff.

  • Assists in providing on going staff development.

  • Supervises the implementation of policies and procedures which support the goals and business objectives of the organization and department.

  • Collaborates with physicians, department chief, and nursing manager in developing the appropriate level of patient services and the day-to day operations of the department.

  • Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.


 #RNMGR

Basic Qualifications:

Experience


  • Minimum two (2) years of experience in ambulatory care or other relevant clinical experience required.

  • OR

  • Minimum two (2) years in a healthcare leadership capacity

  • OR

  • Completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration.


Education


  • Graduate of an accredited school of nursing.

  • Bachelors degree or four (4) years experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.


License, Certification, Registration


  • Registered Nurse License (California) required at hire



  • Basic Life Support required at hire from American Heart Association


Additional Requirements:


  • Knowledge of Nurse Practice Act, TJC, and other local state, federal regulations.

  • Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:


  • Clinical specialization in area of practice preferred.

  • Surgical services leadership or supervisory experience preferred (e.g., OR, GI Lab, L&D, Cardiology).

Primary Location: California,Downey,Orchard Medical Offices Building A Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: Downey Medical Center - Med Adm-Cntrl Staff Eve&Wknds - 0806 Pay Range: $143800 - $186010 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 25 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
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