Manager, Surgical Services

The manager of Surgical Services is responsible for managing the daily unit operations of designated units within the division of Surgical Services. This could include either an inpatient unit at KSMC/KWMC or one of the ASCs. The area of specialization will be provided through the job posting process; this job description will cover all areas.

• CLINICAL PRACTICE: Acts as an expert resource and role model for the staff. Creates, modifies and evaluates policies and procedures based on clinical practice guidelines. Ensures care delivery in unit meets these guidelines through competency based assessment of all staff at time of hire and ongoing. Uses quality outcomes to ensure safe procedural care of patient in perioperative/interventional arena. Supports ongoing education and professional growth of self and staff. Stays current with practice changes and communicates to staff.
• PERSONNEL MANAGEMENT: Interviews, recruits and hires RN staff. Conducts performance appraisals. Counsels employees and acts on disciplinary problems. Ensures staff has knowledge and skills to provide appropriate, safe care to patients through education, coaching, or experience. Develops and maintains staffing patterns for unit. Coordinates and chairs staff meetings and UBT.
• LEADERSHIP: Facilitates interdepartmental relationships to support mission, vision and goals of the department and organization. Demonstrates critical thinking. Is collaborative, even when faced with conflict and difficult conversations. Facilitates a culture of creative thinking, problem solving and acts as a change agent to challenge the status quo. Meets deadlines. Self-reflective. Escalates issues to appropriate parties. Creates and maintains collaborative relationships with Permanente providers and leaders in the organization. Develops next generation of leaders.
• QUALITY ASSURANCE/ IMPROVEMENT: Participates in data gathering and analysis. Articulates organization and department performance improvement programs and goals. Maintains compliance with all regulatory bodies and professional standards. Monitors quality and safety of units. Supports quality plan and articulates to staff. Develops department plans with quality focus that respond to changing health care delivery. Investigates any quality concerns in department, documents results, and reports concerns or findings to appropriate entities within organization.
• FINANCIAL MANAGEMENT: Works with business manager or director to develop a budget that takes into account labor and cost of goods using historical and projected estimates. Manages both labor and inventory and supplies in a cost effective manner and within budget. Defines budget variances and course corrects to them. Defines capital equipment needs of department including surgeon and anesthesia requests. Prioritizes needs for department when capital is limited. Educates staff on department budgetary goals and promotes cost effectiveness in department.
• LABOR MANAGEMENT: Cooperative, efficient work environment as a result of consistent interpretation and application of contractual guidelines.
• ADDITIONAL DUTIES: Other duties as assigned.