Case Manager Liaison Nurse
Bellevue, Washington & Additional LocationsAt Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
- Job Type: Full-time
- Job Level: Individual Contributor
- Travel: No
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Leadership
- Socially Conscientious
- Trustworthy
Benefits
We offer several benefits to our nurses.
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Medical, Vision & Dental
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Retirement Plans
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Educational Opportunities & Tuition Reimbursement
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Supportive Teams & Resources
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Career Growth & Development
Our Culture
At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.
What Our People Are Saying
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Kristen
Relief Charge Nurse
“Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.”
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Jazmin
RN, Advice Nurse
“Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.”
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Stella
Registered Nurse IV
“Kaiser Permanente has taken me on a personal and educational growth journey. I am supported by a culture of excellence that allows me to be dedicated to patients and patients’ families every day at work. What an honor to be part of Kaiser Permanente.”.
![](https://tbcdn.talentbrew.com/company/641/v3_0/img/ajd/rn-ajd/kpnw-caitlin-low.jpg)
Caitlin
Inpatient Lactation Consultant
“As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.”
![](https://tbcdn.talentbrew.com/company/641/v3_0/img/ajd/rn-ajd/kimberly-gomez-picture.jpg)
Kimberly
Quality Coordinator RN
“In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.”
![](https://tbcdn.talentbrew.com/company/641/v3_0/img/ajd/rn-ajd/david-saqueton.png)
David
Appointment and Advice RN
“The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want – from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.”
![](https://tbcdn.talentbrew.com/company/641/v3_0/img/ajd/rn-ajd/shawn-hornbuckle-headshot.png)
Shawn
BSN, RN
“I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.”
Case Manager Liaison Nurse
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*** SIGN-ON BONUS OF $5K AVAILABLE TO ELIGIBLE EXTERNAL HIRES – TEAM WILLING TO TRAIN! ***
Onsite - Overlake (Bellevue WA) - Inpatient Discharge Planning
EVERY OTHER WEEKEND AND VARIABLE WEEK DAYS ROTATING HOLIDAYS
The Care Manager will work in 2 settings on a periodic rotating schedule, planning the discharges and follow up care for Kaiser Foundation Health Plan of Washington patients hospitalized at a nearby network facility and carrying a case load of patients in one of the Kaiser Foundation Health Plan of Washington medical centers. Some weekends and holidays are required, and scheduled days of the week are variable. Primary responsibility is to focus on achievement of optimal patient health care outcomes while ensuring appropriate utilization of health care resources. Working closely with primary care teams, specialty care teams and medical providers, the Liaison Nurse will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self-manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services. The Liaison Nurse collects data and provides input to leadership regarding issues or concerns related to utilization, cost, quality, service and care delivery to patients.
Essential Responsibilities:
- Ensures patients referred to case management meet established case management criteria.
- Assess all patients referred for case management to determine physical, mental, financial, psychosocial status, utilizing comprehensive, standardized criteria to identify existing and potential needs.
- Develop patient centered case management plan based on assessments and including patient goals, objectives, and outcomes with specific time frames (long/short term).
- Evaluate ability and availability of designated caregiver(s) to provide patient support.
- Coordinate and implement interventions using evidence-based guidelines.
- Recommend additional services to PCP as determined in the case management plan.
- Conduct ongoing assessment of progress against original goals.
- Continuously update needed services.
- Maintain ongoing communication with patient/family and care team.
- Acts as an advocate for patient care needs.
- Documents all responses of patient to case management interventions.
- Collaborates with other health care professionals regarding the plan of care, variances in plan implementation, achieved outcomes or expected outcomes.
- Monitor and evaluate short- and long-term patient responses to therapeutic interventions and analyze patterns of variance from clinical information and outcomes.
- Recommend alternative settings for care based on health care needs and appropriate utilization of health care resources.
- Document interventions and interactions with patients or caregivers according to KFHPW and Care Management policy and procedure.
- Participate in the measurement of the effectiveness of the case management program.
- Directs and guides the plan of care to result in a seamless continuum of care.
- Facilitates as needed, referrals for home health care, long term care, hospice, and other care facilities or services.
- Participation in care conferences to provide problem solving for patients with complex care needs (limited basis).
- Collects needed data needed to evaluate the effects of care coordination on quality outcomes, fiscal parameters, patient satisfaction and systems improvement.
- Understands and utilizes health plan requirements and patient benefits in making care management decisions.
- Assists patient to understand and comply with their medical treatment plan.
- Supports patient education and activation through referral to specific chronic illness classes, group visits or community resources.
- Minimum three (3) years of recent RN medical/surgical/ambulatory clinical experience required.
- Bachelors degree or bachelors of science.
- Registered Nurse License (Washington) required at hire OR Compact License: Registered Nurse required at hire
- Case Manager Certificate within 24 months of hire
- Basic Life Support required at hire
- Effective, independent nursing judgment and skills, and use of evidence based clinical decision making criteria.
- Knowledge in management of chronic disease process, nursing process and collaborative care planning.
- Demonstrated skill and experience in effectively collaborating with care team members.
- Minimum two (2) years of RN experience in utilization review, ambulatory case management, care coordination or disease management.
- Bachelors of science in nursing.
Washington Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: J01|SEIU|SEIU Local 1199 RN/ANRP Job Level: Individual Contributor Department: Renton Admin Baker - UR-Discharge Planning - 1130 Pay Range: $44.06 - $74.29 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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