Mental Health Case Manager, Licensed Independent Clinical Social Worker
Bellevue, WashingtonMental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.
- Job Type: Full-time
- Job Level: Individual Contributor
- Travel: No
Success Profile
These are the traits of the most successful members of our behavioral health team.
- Adaptable
- Compassionate
- Good listener
- Proactive
- Results driven
- Versatile
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
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Medical, Vision & Dental
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Professional Development
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Retirement Plans
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Vacation, Holiday & Sick Leave
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Supportive Teams & Resources
NOTE: Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups. *Offerings vary by location.
Our Culture
We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.
What Our Employees Say
Aaron
Psychiatric Social Worker
“Kaiser Permanente has been an excellent platform for me to grow as a professional. The organization has demonstrated its commitment to the continued growth of its employees through the training it offers and encourages. I’ve always resonated with the organization’s integrated approach to health care, and its recognition of how essential good mental health is to a person’s overall well-being.”
Breeza
Licensed Certified Social Worker
“I would recommend and do recommend working for Kaiser Permanente. It’s a professional, clean, friendly, fast-paced environment and there is a real trust and respect for clinical staff no matter what role we serve. I love feeling valued and heard and am thankful to have found an environment that provides that.”
Janice
Licensed Marriage & Family Therapist
“This is the best place to work because of the commitment to the total health of our members, the work/life balance, the possibilities to use clinical skills in a variety of capacities within the organization and opportunities for personal and professional growth. As employees of Kaiser Permanente, we all have a voice and are encouraged to use it.”
Gabriela
Clinical Program Manager
“At Kaiser Permanente, I have opportunities to learn and work in a professional setting with people who are passionate about patient care. I love my career as a therapist and now as a manager! I really enjoy helping others and learning new interventions and modalities. These ensure my personal and professional growth.”
Laura
Psychotherapist
“Kaiser Permanente is a health care leader who sets trends and makes a difference in industry practices and protocols. I like the extraordinary resources available to do my job, the servant leadership of my manager and director, and the high standard of business and clinical ethics.”
Amie
PsyD, Clinical Psychologist
“We’re an innovative, vision-forward company. While Integrative-Care models are relatively new, we’ve been on the frontlines of building out a high-functioning integrated team for over a decade. Within this model of care, we’re pushed to think out of the box when it comes to patient care, be collaborative, and succeed in a fast-paced environment.”
Carol
PhD, Licensed Certified Social Worker – Clinical
“Kaiser Permanente demonstrates its commitment to their employees’, has a top-notch salary and compensation package, and has a leadership body that is well trained and supportive. As a Clinician and a Manager, I am very impressed with our commitment to quality outcomes. I have truly found a home here and would be honored for Kaiser Permanente to be my last professional stop in my career.”
Michael
PsyD, Licensed Marriage and Family Therapist, Psych Social Worker
“Kaiser Permanente, in my opinion, is a great mix of professional, friendly and fast-paced. They allow me to be who I am and let me have a voice. I love being a therapist and I’m very proud and excited about the Gender Assessments and transgender group work being conducted. I’m helping the LGBT community and making this population feel comfortable throughout their care journey. Kaiser Permanente is a breath of fresh air to me in my work.”
Kashonda
Psychotherapist
“I appreciate how Kaiser Permanente strives to reflect inclusivity and representation throughout the organization. I’m excited about an internal clinic comprised of African American clinicians dedicated to supporting the health needs of the African diaspora. I’m proud to be part of committees that intentionally promote equity, inclusion and diversity. These things combined with the benefits, opportunities and people make Kaiser Permanente a great place to work.”
Mental Health Case Manager, Licensed Independent Clinical Social Worker
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The Mental Health Case Manager provides services designed to support and maximize the members ability to better direct their own health care experience through the use of supportive interventions, psycho-educational interventions, crisis planning and intervention, linkage to health plan and community resources and other activities geared at maintaining or enhancing the members coping capacity and stability. The Mental Health Case Manager will respond in a way that demonstrates respect for the cultural, religious, and ethnic differences among patients and families. The Mental Health Case Manager contributes to the medical teams understanding of patient beliefs, behaviors, and barriers regarding the members illness and also works to support the clinical efforts of the Psychiatrists, Nurse Practitioners or Therapists involved in the care of the members mental illness. The Mental Health Case Manager also provides linkage and coordination with other care providers in the community or within KPNW and other duties as designated. The Mental Health Case Manager also helps make connections for the member in the community and may meet and support member in the community as deemed necessary.
- Provide outreach and care coordination as requested by MH care team, or as needed to facilitate smooth transition between MH Providers and different level of care, including assistance in the transfer of members to a higher level of care, hospitalization as may be needed or transition back to care via Primary Care team. Perform crisis planning and intervention as needed.
- Assess and triage referred cases utilizing chart reviews, screening calls, and full assessments, related to anticipated level of care needs. Determines level of care. Provide effective communication of findings, actions taken, and further recommendation to appropriate care providers utilizing standardized approved documentation tools and verbal communication as warranted by acuity. Develops and documents patient-centered plan of care in collaboration with the member/family, appropriate KP staff, and providers. Development of relapse prevention plans as indicated.
- Serves as an integral member of interdisciplinary care team. Attends and facilitates care conferences, provides consultation and coordination with care team members. Advocates and collaborates across systems to support member.
- Provide brief interventions using evidence-based techniques such as behavioral activation, problem-solving, motivational interviewing, or other appropriate short-term approaches to promote patient engagement, self-management, and recovery.
- Maintains thorough knowledge of Kaiser Permanente services/benefits, public/private community resources, as well as federal/state laws which effect health care planning. Participates in educational activities which further members capacity to better direct their own health care experience.
- Participate in ongoing department and organization process improvement. This may include initiatives to broaden access to services, increase member satisfaction and development of practice guidelines. Maintain data on population cases managed, utilization of services, and outcomes. Support care coordination for populations as identified by the mental health department.
- Minimum one (1) year of previous social work experience.
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
- Masters degree in social work (MSW).
- Licensed Independent Clinical Social Worker (Washington) required at hire
- Ability to work effectively on a multi-disciplinary team.
- Broad-based knowledge of Mental Health diagnoses and treatment.
- Knowledge of risk factors of suicidality and lethality. Skills and ability to assess risk, lethality, and handle crisis situations.
- Demonstrates effective interpersonal, communication and problem-solving skills.
- Experience in advocacy, education and counseling, and resource research skills.
- Able to type 30 words per minute.
- Experience in collaboratively working with interdisciplinary teams and within a dynamic work environment.
- Core philosophy/value consistent with patient-centered approach to care.
- Culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural beliefs.
- Minimum (3) years of experience post licensure in hospital, outpatient clinic, or other mental health agency.
- Working knowledge of KPWA services and benefits.
- Expertise with brief interventions and case management techniques.
- Demonstrated ability to provide leadership to a multi-disciplinary team.
- Advanced knowledge of local and national resources related to health care.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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