Supervisor, Environmental Services
Primary Location Baldwin Park, California
Worker Location Onsite
Facility Baldwin Park Hospital
Job Number 1307586 Date posted 10/01/2024
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Description:
Job Summary:
Recommends new products by leveraging up-to-date knowledge of the latest environmental trends and regulatory requirements. Ensures team maintains inventory supplies with established par levels and participates on committees to align departmental activities. Ensures documentation, staff training, and labor relations activities comply with governing agencies regulations and standards. Manages the daily activities of staff and provides guidance, including recommending opportunities to decrease cost and increase service levels, supporting unit-based teams, and ensuring work techniques, quality assurance standards, and department policies and procedures are adhered to. Ensures facilities are maintained in a safe, clean, and operationally effective condition by monitoring operational programs, ensuring inspections are completed on a regular basis, and conducting quality assessments. Supports resource planning and forecasting by hiring and scheduling employees, facilitating training and development, and tracking supplies used on a daily basis. Supports and encourages workplace safety by coaching team members to utilize processes and tools to eliminate injuries, providing resources for safety investigations, and compiling data for safety reports.
Essential Responsibilities:
- Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
- Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
- Ensures clean and sanitary facilities (e.g., offices, restrooms, conference rooms, lobbies, elevators, parking lots) by: monitoring operational programs assuring that buildings are maintained in a safe, clean and operationally effective condition; leading the daily operations (e.g., cleaning and sanitizing responsibilities) of their team; ensuring general and formal inspections (e.g., ATP, glow gel, UV-light) are scheduled, assigned to the correct staff, and completed on a regular basis in all building areas; and conducting quality assessments and supervising team on maintaining a clean working area to ensure member satisfaction and infection prevention program compliance.
- Maintains environmental services equipment and supplies by: evaluating and recommending new products in accordance with the latest environmental trends, products, and regulatory requirements; maintaining up-to-date knowledge of latest environmental trends, products, and regulatory requirements necessary to deliver efficient and effective environmental services; ensuring team follows proper procedures to maintain inventory supplies with established par levels; and consulting with other departments by attending and participating in medical center, Local Market, and regional committees (e.g., peer groups, safety, disaster, infection control, interior design, and recycling committees).
- Ensures legal and regulatory compliance by: ensuring compliance with EVS departmental policies/procedures relative to Occupational Safety and Health Administration (OSHA), Department of Health Services (DHS), The Joint Commission, Center for Disease Control (CDC) guidelines, Center for Medicare and Medicaid Services (CMS), waste stream management and other governing agency regulations and standards; developing, documenting and assisting staff training to ensure full program compliance; guiding team members to ensure documentation (e.g., terminal cleaning logs, destruction manifest binders, yearly competencies) is complete and accurate; and leading labor relations activities of the department, ensuring compliance with local contracts.
- Ensures quality assurance and improves departmental processes by: regulating the daily activities of staff and providing necessary guidance and support to maintain quality performance standards; supervising environmental services employees to ensure that work techniques, quality assurance standards, department policies and procedures and job specification are adhered to; identifying and recommending opportunities to decrease costs and increase service levels; identifying and implementing best practices to generate new and innovative ideas to improve service and reduce costs; providing support to unit-based teams (UBTs) to grow collaborative relationships with union employees for projects, goals, and strategic initiatives; and collaborating and coordinating department activities with those of other departments by attending and participating in Medical Center, Local Market and regional committees such as peer groups, safety, disaster, infection control, interior design and recycling committees.
- Supports resource planning and forecasting by: recruiting, hiring, and scheduling employees to ensure accurate staffing levels at each facility; facilitating employee training and development to meet established performance standards, teamwork, and service criteria; and tracking the supplies used on a daily basis to ensure the team is aligning to budgetary requirements.
- Supports workplace safety by: coaching team members to utilize processes and tools to eliminate injuries and increase workplace safety; providing resources and detailed information to support safety investigations; and gathering and compiling data for safety reports and supporting a culture of workplace safety amongst team members.
Minimum Qualifications:
- Bachelors degree in Business Administration, Environmental Health, Hospitality, or related field AND minimum five (5) years of experience in Health Care, Hospitality, Environmental Services, or a directly related field OR Minimum eight (8) years of experience in Health Care, Hospitality, Environmental Services, or a directly related field.
- Minimum two (2) years of experience in a leadership role with or without direct reports.
Additional Requirements:
- Knowledge, Skills, and Abilities (KSAs): Compliance Management; Execution excellence; Accountability; Adaptability; Cost Optimization; Facilities Management/Operations; Written Communication; Safety and Environmental Health Management; Employee Training; Interpersonal Skills; Delegation; Mentoring and Coaching; Computer Literacy; Compliance; Medical Sanitation and Infection Control
Preferred Qualifications:
- American Society for Health Care Environmental Services (ASHES), International Executive Housekeepers Association (IEHA), or Certified Health Care Environmental Services Professional (CHESP) Certification.
- Two (2) years of experience in Health Care or another heavily regulated industry (e.g., Manufacturing).
Primary Location: California,Baldwin Park,Baldwin Park Hospital
Scheduled Weekly Hours: 40
Shift: Evening
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 05:00 PM
Working Hours End: 01:30 AM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Team Leader/Supervisor
Specialty: Environmental Services
Department: Baldwin Park Med Center - Environmental Svcs - 0801
Pay Range: $64700 - $83710 / year
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
